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Viral Thakker
Partner (Consulting) at Deloitte
Professional Background
Viral Thakker is an accomplished leader in the realm of shared services and outsourcing advisory, currently serving as the Practice Lead for Global Business Services (GBS), Robotics and Cognitive practices at Deloitte Consulting in India. With over 19 years of extensive experience, Viral has built a stellar career focused on globalization, market entry strategies, and transformative approaches to outsourcing and shared services. His deep expertise in robotics, cognitive solutions, and innovation advisory has allowed organizations to implement large-scale transformation programs effectively, optimizing operations across various functions and geographical locations.
Viral's impressive career path includes significant leadership roles at prestigious firms such as Deloitte and KPMG, where he has consistently demonstrated his ability to drive complex, multi-faceted transformation initiatives. His work is characterized by a commitment to leveraging cutting-edge technologies to enhance efficiency and create value for his clients. Viral's extensive experience in the industry positions him as an influential figure in thoughtful practices that are reshaping the future of business services and operations in the modern economy.
Education and Achievements
Viral's academic journey laid a robust foundation for his professional achievements. He earned a Master of Science in Management and Engineering from the esteemed University of Southern California, where he honed his skills in strategic management and technical expertise. This program enabled him to blend technical knowledge with managerial acumen, preparing him for the challenges of a dynamic business environment.
Prior to this, he completed a Bachelor of Engineering in Chemical Engineering at the University of Mumbai, where he gained critical analytical and problem-solving skills. This educational background not only provided him with a solid technical basis but also instilled a passion for innovation and continuous improvement, key aspects of his career in advisory services.
Professional Achievements
As a recognized Partner at Deloitte, Viral has been instrumental in fostering innovation within the consulting landscape of India. He has successfully designed and implemented strategies that significantly enhance the operational capabilities of organizations, making them competitive in an ever-evolving marketplace. His role involves overseeing various projects aimed at the integration of robotics and cognitive technologies into traditional business processes, thereby unlocking new levels of efficiency and effectiveness.
Before contributing to Deloitte, Viral served as a Partner at KPMG India and held the position of Director at KPMG US. His tenure at KPMG was marked by his contribution to the development of outsourcing and shared services practices, which helped numerous organizations streamline their operations and maximize their potential. Additionally, he began his professional journey as an intern at Daimler-Benz Research and Technology, where he gained valuable insights into the intersection of engineering and business, setting the stage for his future success.
Viral's leadership and strategic vision in the areas of Global Business Services and cognitive robotics have helped several organizations navigate the complex landscape of digital transformation. His expertise is sought after not just locally, but internationally, as he continues to contribute to the discourse on emerging trends and best practices in shared services and outsourcing.
