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Von Ingram

Chief Customer Transformation Officer at Woolworths Group

Von Ingram is currently the Managing Director of W Living at Woolworths Group, a position she was appointed to in September 2022.4 She joined Woolworths Group in July 2018 as Chief Transformation Officer, leading the company's transformation and customer-first strategy.14

Prior to her role at Woolworths, Von was a Managing Director and Partner at The Boston Consulting Group (BCG) for 10 years, where she worked in Australia and US retail, leading strategy, customer insight, and retail transformation roles across various food and general merchandise retailers.14

Von holds an MBA from Melbourne Business School and a Bachelor of Commerce with First Class Honours from the University of Western Australia.14 She is also a director of Quantium, a data science and AI firm.23

In her career at Woolworths Group, Von has held several key positions:

  1. Chief Transformation Officer (July 2018 - September 2022)
  2. Chief Customer Transformation Officer (July 2018 - October 2022)
  3. Managing Director of non-food retail businesses (October 2022 - present)

In her current role, Von oversees Woolworths Group's non-food retail businesses, including BIG W, MyDeal, HealthyLife, and PetCulture.2

Related Questions

What are Von Ingram's key achievements at Woolworths Group?
How did Von Ingram's role at The Boston Consulting Group prepare him for his position at Woolworths?
What strategies has Von Ingram implemented for customer transformation at Woolworths?
What is the impact of Von Ingram's leadership on Woolworths' non-food retail businesses?
How has Von Ingram's background in retail transformation influenced his approach at Woolworths?
Von Ingram
Von Ingram, photo 1
Von Ingram, photo 2
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Location

Greater Melbourne Area