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Wael Tewfik

IT Operations & Service Management Leader - Aligning the right people, processes, and technologies to drive business value and ITSM excellence

Wael Tewfik brings over 25 years of visionary and innovative experience in technology, specializing in optimizing IT environments using cutting-edge technologies to drive organizational success.

Throughout his career, Wael has excelled in developing and implementing innovative solutions to enhance IT systems, improve security measures, boost performance, and align technology with business goals.

He is a proven leader in overseeing major projects such as network deployments, system migrations, and infrastructure upgrades, ensuring seamless operations while adhering to industry best practices.

Wael is proficient in leading identity and access management initiatives, designing robust solutions to safeguard organizational assets and mitigate risks across global network architectures and operations.

His expertise spans strategic technology direction, global IT service management, disaster recovery, budgeting, IT project leadership, real estate IT integration, zero trust networking, SaaS license management, incident and change management, as well as compliance with SOX, NIST, and PCI DSS standards.

Wael Tewfik obtained his education in Biology from Houston Christian University and has held various key positions in reputable organizations including Tripadvisor, Aegis Media, iProspect, and Context Integration.

Wael Tewfik
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Location

Greater Boston