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Wes Hayes

Head of Preferred Success Cloud Customer Onboarding at SAP

Wes Hayes is a seasoned IT strategist who currently serves as the Head of Global Cloud Customer Onboarding at SAP, specializing in assisting Preferred Success customers with their transition to the SAP cloud. In this role, Wes leads a dedicated team to guide customers in understanding the benefits of their Preferred Success offering and ensures a smooth onboarding process.

With a background in IT management and project delivery, Wes brings a wealth of experience to his position. He holds a Master of Business Administration (MBA) with a focus on Finance from Pennsylvania State University-Great Valley Graduate Center, further enhancing his strategic capabilities.

Committed to professional growth and leadership development, Wes aligns his management approach with a servant leader mentality to foster team success and individual growth. He emphasizes the importance of setting up governance structures and managing change effectively when transitioning to cloud solutions, highlighting his expertise in customer success.

Prior to his current role, Wes held key positions at SAP, including Global Director of Preferred Success Customer Onboarding and Global Enablement Lead and High Touch CSM/Support Architect. His prior experiences at The Institutes as Vice President of Operations, Project Management, and Customer Success, and Director of IT - Hardware and Support, have honed his skills in operational excellence and customer-focused IT solutions.

Wes's educational background includes studies at renowned institutions such as The Wharton School for Effective Execution of Organizational Strategy, Pennsylvania State University for his MBA, and Drexel University for a Bachelor of Science in Communication and Applied Technologies, reflecting his commitment to continuous learning and professional development.

Highlights

Jun 7 · linkedin

🎉 Exciting News! 🎉

Our Litmos Services team is growing, and we couldn't be more thrilled! 🌟 If you're a tech-savvy guru with a passion for learning management systems, we want YOU to join our awesome family.  👨‍👩‍👦‍👦

Having spent 1.5 incredible years with Litmos, I can tell you firsthand how fantastic this place is. We're currently on the hunt for a rockstar Technical Account Manager to make a real difference for our customers.

Curious? Check out the job posting below ⤵ and see if it's a match for your skills and dreams. We can't wait to meet you! 🚀

#JoinOurTeam #TechJobs #LMS #LitmosFamily #LennyLife Litmos

Jul 19 · linkedin

Attention Litmos customers. This is BIG! Here at Litmos we listen, and what we heard is that you want more flexible enablement, consulting and implementation help.

Even though Litmos is one the easiest and fastest to implement SaaS LMS software, we at Litmos know how to make LITMOS the best experience for you and we’re here to help.

Come to our Litmos Services webinar and listen to me and one of most senior Litmos Processional Serivces experts Roy Bongers talk everything services and what we can do to help for our existing customers pre and post go live!

So head over and register but make sure you come with all your questions!!!

https://lnkd.in/eNQYJ_bA

Litmos #Litmos #lms #customerexperience #Lenny

Wes Hayes
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Location

West Chester, Pennsylvania, United States