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Yazan Aburaqabeh

Head Of Operations at Deliveroo - ex-Uber - Investor & Advisor

Yazan Aburaqabeh is a seasoned professional with a Bachelor of Arts (BA) in Economics from Carleton University. He has a robust background in operations and logistics management, with a focus on the Middle East region. Yazan has held key leadership positions at renowned tech companies such as Deliveroo and Uber, where he honed his skills in driver operations, supply growth, financial products, and overall operations management. Prior to his roles at Uber, Yazan worked as an Associate at PricewaterhouseCoopers (PwC), further enriching his expertise in finance and business operations.

Highlights

Jun 2 · linkedin

Our riders are at the core of our business and integral to our operations. With a primary focus on their well-being, we’re pleased to launch this year's Summer Initiatives to provide them with convenient rest opportunities and hydration breaks throughout their day.

-The introduction of our air-conditioned Roo Buses and Coasters across the UAE. -Our fleet of Roo Vans offering rest areas, water, bike maintenance, and first-aid services. -Implementing scheduling changes to ensure rider shifts are a maximum of 2 hours during midday peak hours across the UAE. -Distribution of reusable water bottles, encouraging riders to utilise Dubai Can's refill stations and our water distribution locations. -Rest stations and water distribution across all our Editions Sites, Hop Sites, Roo Vans, and the Rider Center. -Cooling vests designed to lower body temperatures by up to 15 degrees Celsius. -Installation of windshield visors on bikes to enhance visibility and rider safety. -Special rider events to recognize top-performing riders and customer champions -Direct riders communication emphasising the importance of hydration, breaks, and prioritising safety.

A big shout out to Rafael Grados, Jed Paredes, Saurabh Karodi and the rest of the team for the great work in putting these initiatives together! And Sulaiman Beydoun for working closely with the Ministry of Human Resources and Emiratization to enable us to deliver these important initiatives.

Yazan Aburaqabeh
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Location

Dubai, United Arab Emirates