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Yuliya Alt

Know thy users for they are not you...

Yuliya Alt is the CX Director at Voya Financial, where she leads the experience design usability team.3 She has over 9 years of experience in research and usability testing, utilizing various methodologies such as eye tracking, contextual interviews, and heuristic evaluations.2

In her role at Voya Financial, Yuliya has been involved in the development and implementation of myVoyage, a digital tool designed to provide personalized guidance and support for employee benefits and savings decisions. She has noted that clients are enthusiastic about providing tools like myVoyage to help their employees make informed decisions regarding their benefits.1

Yuliya's professional background includes expertise in customer experience and user research, which she applies to ensure the delivery of high-quality research and usability insights at Voya Financial.32

Highlights

Jun 17 · voya.com
Real-life customer results show myVoyage is helping improve ...
Jan 10 · 529wi.voya.com
[PDF] NEWS RELEASE - Voya Financial

Related Questions

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Yuliya Alt
Yuliya Alt, photo 1
Yuliya Alt, photo 2
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Location

Hartford, Connecticut Area