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Zach Bouzan-Kaloustian

Early stage operator and team builder

Zach Bouzan-Kaloustian is an experienced professional in Customer Experience, Support, and Operations, particularly in early-stage tech companies.1 He has been serving as a Mentor at First Round Fast Track since September 2022.1

Key points about Zach Bouzan-Kaloustian:

  1. Career highlights:

    • VP of Customer Experience Operations & Support at Wild Alaskan Company (2020-2022)1
    • Director of Customer Operations, Support & Success at DigitalOcean (2014-2019)1
    • Senior Manager of International Customer Operations at Fab.com (2011-2014)1
  2. Expertise:

    • Operational enhancements
    • Process optimization
    • Sales driving
    • Automation implementation
    • Talent development
    • Fostering inclusive team cultures
  3. Education:

    • Bachelor of Science in Entrepreneurship from Babson College
  4. Notable achievement:

    • At DigitalOcean, he was employee #35 and led multiple 24x7 teams, contributing to the company's growth to 600 employees and $250 million in ARR
  5. Current focus:

    • Customer Experience Handbook & Consulting through his own consulting practice since January 20201
  6. Personal life:

    • Married Samantha Taube on September 17, 2016, in Buxton, Maine3

Zach's LinkedIn username is indeed zacharybk, as mentioned in the query.2

Highlights

Jan 27 · theorg.com
Mentorship and Coaching - First Round Capital - The Org
Mar 6 · firstround.com
First Round Capital: Home
Jul 11 · firstround.com
Opening Up Applications to Fast Track 15 — Join Us as a Mentor or ...
Jan 26 · elpha.com
Interested in Mentoring? Apply to First Round's Fast Track ... - Elpha
Zach Bouzan-Kaloustian | Babson Magazine | Summer 2017
Zach Bouzan-Kaloustian | Babson Magazine | Summer 2017
Jul 2 · Fast Company
Tech Greek Startups Cut Off From The Cloud Greece's emergency foreign spending restrictions have left tech - Fast Company
Here's What Foursquare HQ Looked Like Right Before The Biggest Launch In Company History (PHOTO TOUR) - The Business Insider

Related Questions

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Zach Bouzan-Kaloustian
Zach Bouzan-Kaloustian, photo 1
Zach Bouzan-Kaloustian, photo 2
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Location

New York, New York, United States