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Zorica Jon
Technico-commerciale chez ELEC AQUITAINE et chargée de développement à l'international dans le groupe ETN
Professional Background
Zorica Jon brings a wealth of expertise in the industrial electricity sector, combining both technical knowledge and commercial acumen. As a technico-commerciale at ELEC AQUITAINE, Zorica has excelled in various capacities, such as developing and maintaining client portfolios, promoting partner brands, and overseeing the successful completion of projects. Her proactive approach and dedication to client satisfaction have distinguished her in the field, enabling her to forge lasting partnerships and navigate complex negotiations with ease.
Zorica's international experience is particularly noteworthy. She served as the Project Manager in Romania, where she was instrumental in establishing a new agency. Her role extended beyond borders as she also managed teams in Poland and Belgium, showcasing her ability to thrive in diverse cultural environments. This experience underscored her skills in team leadership, as she trained local colleagues on their IT tools and guided them in enhancing their commercial strategies. Zorica's commitment to sharing knowledge and fostering growth among her team members demonstrates her belief in the importance of collaboration and continuous learning.
Education and Achievements
Zorica's educational background is varied and enhances her professional versatility. She studied Techniques and Negotiations in Sales at ADFORECO PARIS, where she honed her negotiation skills that have proven invaluable in her career. Additionally, she pursued Techniques of Telephone Selling at the Chambre de Commerce de Bordeaux, allowing her to master effective communication techniques vital for successful sales. To further broaden her skill set, Zorica studied LEA, Langues et Civilisations Slaves at the Université Michel de Montaigne in Bordeaux. This linguistic proficiency not only aids her in dealing with international clients but also enhances her capability to work within multicultural teams.
Key Skills and Attributes
Zorica is known for her exceptional interpersonal skills, which facilitate strong relationships with clients and colleagues alike. Her ability to listen attentively and negotiate effectively has contributed greatly to her remarkable success in client relations and satisfaction. Zorica is also a strong team player, often emphasizing collaboration in achieving organizational goals. With her organized and meticulous approach, she manages her responsibilities with dynamism and motivation, ensuring that projects are delivered on time and to the highest standards.
Moreover, Zorica is innovative in her solutions, constantly updating her technical knowledge to offer clients the most current and efficient solutions in the field of industrial electricity. She prides herself on providing not just services, but strategic partnership, aiming to position ELEC AQUITAINE as a leader in client service and technical support in an ever-evolving market.
Achievements
- Development of Client Portfolios: Successfully increased the client base and retention rates through personalized service and strategic follow-up.
- Establishment of New Agency: Spearheaded the launch of a new agency in Romania, contributing significantly to the company's expansion efforts.
- International Team Management: Managed teams across different countries, including Poland and Belgium, focusing on training and development to enhance team performance.
- Training and Development: Actively engaged in training local staff on customer engagement strategies, information technology tools, and fostering an entrepreneurial spirit among team members.
- Client Satisfaction: Recognized for exceptional dedication to client support, establishing long-term relationships that result in sustainable business growth.
