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Abhi Yadav
AI Entrepreneur | Transforming Data to Decision Intelligence | CX Leader
Abhi Yadav is an accomplished AI technologist and serial entrepreneur with over 17 years of experience in customer analytics and data science.2 He is currently the Co-founder and CEO of New Co, a position he has held since April 2023.4
Prior to his current role, Yadav founded and led several successful ventures:
- CEO and co-founder of ZyloTech, a customer intelligence company spun out of MIT, from January 2015 to June 2021.24
- Chief of Platform Innovation at Terminus from June 2021 to May 2022.4
- Co-founder of iCustomer, a company specializing in decision intelligence for ABM deployment.3
Yadav holds an MBA from the MIT Sloan School of Management and has served as a visiting research scientist at the MIT Computer Science and AI Laboratory (CSAIL).14 He is also involved in various other roles, including:
- Guest Lecturer at MIT Sloan School of Management (since September 2018)4
- Investor, Board Member & Advisor for multiple companies and funds (since July 2020)4
- Co-Founder of AI Innovators Community (AIC) and Founders United (since July 2022)4
Yadav is known for his expertise in AI-driven enterprise innovations, customer insights, and tech startups. He is a renowned speaker and evangelist on AI-driven customer insights and works with numerous Enterprise Innovation offices, including MIT.2
Highlights
CDP is dead.
The category I championed as a CDP company founder a decade ago is nearing its end. CDP usage among marketers dropped from 31% in 2022 to 25% in 2023 (CDP Institute). Funding growth has slowed to a record low 2% increase in H2 2023.
Why are traditional CDPs declining?
- Exploding martech landscape (150 solutions in 2011 to 14,000+ today) overwhelms CDPs' integration capabilities.
- Limited focus, primarily serving marketing needs, restricts cross-departmental use.
- Lack of real-time processing hinders timely customer engagement.
- Stricter data privacy regulations increase costs and lower ROI.
- Self-service CDPs require massive effort, often overlapping with modernizing MDM initiatives.
Key point: Traditional CDP is dead. Customer360 isn't.
Achieving Customer360 without CDPs? Stay tuned for my next post. #data #CDP #analytics #martech #MDM
Psyched to be a speaker at the upcoming InnoLead Conference in Sunnyvale, CA on May 16th 2024. hosted at the Innovation center of PACCAR
Perfect opportunity for Enterprise leaders at the intersection of - AI, Innovation Strategy and Customer Experience.
Meet fellow business leaders assessing the AI landscape; setting up pilot tests; scaling what works; and developing short- medium- and long-term strategies.
The focus will be not just on emerging tools and tech, but on the people, governance, risk, and strategy questions that will create real competitive advantage for companies that get them right.
If you want to attend, looking for a discount code please DM me or ping Scott Kirsner
Learn more about Leveraging AI, May 16th in Sunnyvale. https://lnkd.in/dfNZiv2N
AI Innovators Community (AIC)
