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Aida Mutapcic

UK Multi-Channel Customer Service Lead & Culture Champion at Pret A Manger

Aida Mutapcic is a seasoned professional in the customer service industry with over 15 years of experience.4 She currently holds the position of Guest Recovery Manager for UK & Ireland at Pret A Manger.4 Her role involves overseeing customer recovery operations and driving innovation in customer service.

Career Highlights

  • Current Role: Guest Recovery Manager for UK & Ireland at Pret A Manger4
  • Previous Position: Multi-Channel Customer Experience Lead
  • Industry Experience: Over 15 years in customer service4

Skills and Expertise

Aida is known for her:

  • Strong leadership in nurturing and managing people4
  • Expertise in multi-channel customer experience
  • Focus on customer recovery and service innovation4

Professional Interests

Aida demonstrates a keen interest in:

  • Company Culture: She actively participates in and promotes company culture initiatives5
  • Diversity and Inclusion: Aida has been involved in organizing Pride celebration events for her company's support center teams6
  • Team Building: She often shares content related to team dynamics and restaurant operations5

Personal Contributions

Outside of her professional role, Aida is also involved in philanthropic efforts:

  • She is a donor to the BH Futures Foundation, which supports education initiatives in Bosnia and Herzegovina2
  • Aida has expressed her belief in the importance of education and its power to create opportunities for youth2

Aida Mutapcic's LinkedIn profile can be found under the username aida-mutapcic-8911a7168, where she regularly shares insights about her work and industry trends.135

Highlights

Meet our donors - Upoznajte naše donatore - BH Futures Foundation
Meet our donors - Upoznajte naše donatore - BH Futures Foundation
Jul 20 · icty.org
[PDF] Jugement en première instance - Milan Lukić et Sredoje Lukić

Related Questions

What is Aida Mutapcic's background before joining Pret A Manger?
How did Aida Mutapcic become the Multi-Channel Customer Service Lead at Pret A Manger?
What are some of Aida Mutapcic's key achievements in her career?
How does Aida Mutapcic contribute to Pret A Manger's culture?
What initiatives has Aida Mutapcic implemented in customer service at Pret A Manger?
Aida Mutapcic
Aida Mutapcic, photo 1
Aida Mutapcic, photo 2
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Location

London Area, United Kingdom