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Alessandra Marinetti

Customer Education Leader

Alessandra Marinetti is the Global Head of Customer Education and Enablement at Asana, a role in which she focuses on creating impactful learning experiences for customers. Based in San Francisco, California, she has a rich background in customer education, having previously held positions at companies like LinkedIn, Box, and AppDirect. Her career began in academia, teaching French and Italian before transitioning into the tech sector, where she has built high-performing teams dedicated to customer success through education and certification initiatives.123

Marinetti is passionate about transforming customer experiences through effective learning strategies. She has been recognized in various forums for her expertise in customer education and change management, often sharing insights on how to structure education programs that foster customer engagement and success.24 Her work at Asana emphasizes the importance of aligning customer education with business objectives to drive user adoption and satisfaction.56

Highlights

Dec 6 · dock.us
Our 17 favorite customer success podcasts (and episodes!) - Dock.us
Ep 114 - Change Management and its Role in Customer Education
Ep 114 - Change Management and its Role in Customer Education
Jul 26 · cloudshare.com
13 Software & Technical Training Leaders You Should Follow on ...
13 Software & Technical Training Leaders You Should Follow on ...
Mar 30 · learnworlds.com
The Customer Education Experts Directory | LearnWorlds

Related Questions

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How did Alessandra transition from teaching at a university to leading customer education at tech companies?
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What industries has Alessandra worked in and what were her roles?
Alessandra Marinetti
Alessandra Marinetti, photo 1
Alessandra Marinetti, photo 2
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Location

San Francisco, California, United States