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Alice Casiraghi
Circular design - UX - digitalisation
Professional Background
Alice Casiraghi is a highly skilled service designer whose passion for innovative design has led her to an impressive career spanning multiple countries and sectors. With a robust foundation in digital design and strategy, Alice has dedicated the last five years to developing her expertise in Asia before returning to her home country of Italy. Here, she joined the Digital Transformation Team of the Italian Government as a UX design expert in 2019. Her role involves leveraging her diverse skill set to enhance user experience and drive meaningful digital transformation initiatives.
Alice is also the founder and head of FUL (Future Urban Living), a forward-thinking company that bridges the gap between systemic design and business strategy. FUL's mission is to help businesses and brands transition towards circular economies by integrating sustainable design practices into their core operations. Under Alice's leadership, FUL has positioned itself as a pioneer in sustainable design, contributing to pressing environmental goals and promoting the use of circular principles in urban living.
In addition to her professional endeavors, Alice is a passionate advocate for climate action. She has been recognized as an EU Climate Pact Ambassador and is an active member of the Global Shaper Milan Hub, an initiative led by the World Economic Forum that empowers young leaders to make positive changes in their communities. Alice has also been honored with the title of Al Gore Climate Reality Leader, further exemplifying her commitment to environmental sustainability and climate advocacy.
Education and Achievements
Alice's academic journey is marked by a commitment to excellence and innovation in design. She began her studies at the prestigious Politecnico di Milano, where she majored in Product Service System Design. This program equipped her with vital skills in design thinking and service design, forming a solid foundation for her future career.
Her educational pursuits continued abroad, where Alice participated in a Double Degree Program at Tongji University in China, focusing on Design and Innovation. This experience not only broadened her design perspective but also deepened her understanding of global markets and multicultural collaboration. She further honed her skills in design at Alta Scuola Politecnica, a renowned institution in Italy, and spent time at London Metropolitan University as part of an Erasmus program, where she studied Product and Managing Design. This varied educational background has uniquely positioned Alice as a versatile designer capable of thriving in diverse contexts.
Notable Career Experience
Alice's career is as diverse as her educational background. Prior to her pivotal role with the Italian Government, she served as a UX Design Expert at 'Team per la Trasformazione Digitale' within the Italian Prime Minister's Office. In this capacity, Alice played an essential role in streamlining digital services and improving user interactions across various government platforms, ensuring that they meet the needs of citizens in a rapidly evolving digital landscape.
Earlier in her career, Alice established herself as an Interaction Designer at IBM iX, where she worked collaboratively to create user-centered digital experiences. Her time at IBM allowed her to engage with cutting-edge technology and design practices, while further developing her abilities in crafting seamless interactions for users.
Alice's journey also includes impactful work at WILDDESIGN, where she focused on service design and strategy, blending her analytical skills with creative insights to drive projects that resonate with users and stakeholders alike. Additionally, her internship at Continuum provided her with valuable hands-on experience in design strategy, allowing her to contribute to real-world projects alongside industry experts.
Achievements
Throughout her career, Alice Casiraghi has not only made significant contributions to the field of design but has also been recognized for her leadership and advocacy in sustainability. As a EU Climate Pact Ambassador, she actively engages in initiatives that aim to raise awareness about climate change and encourage businesses and communities to adopt eco-friendly practices.
Her affiliation with the Global Shaper Milan Hub highlights her commitment to fostering collaboration among young leaders to address pressing global issues. The exchange of ideas and collaboration among diverse thinkers in this organization has been instrumental in driving transformative change within her local community and beyond.
As an Al Gore Climate Reality Leader, Alice has received specialized training in climate change issues and solutions. This role enables her to communicate effectively about climate challenges, promoting urgent action and innovative solutions in her professional and personal life. With her extensive background in design, strategy, and sustainability, Alice embodies the values of resourcefulness and environmental stewardship, making her a vital asset in the ongoing fight against climate change.
In summary, Alice Casiraghi's multifaceted background reflects a dedication to service design, sustainability, and social responsibility. Through her impressive career trajectory, she continues to inspire others to embrace innovative solutions for a better, circular future. Her contributions to digital transformation in government and her role as a thought leader in sustainable urban living make her a prominent figure in the design community and beyond.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.