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Andrew (Andy) Sanderson

Director of Services and SLSM at Cognizant

Andy Sanderson, Vice President of Global Sales at ETG Global Services, Inc, is a seasoned professional with experience in using Salesforce to solve business problems and create value, guiding both small-scale and complex Salesforce implementations for multinational enterprises. He has a deep understanding of the Salesforce platform and has led digital sales teams, advocating user experience exercises, change management, and collaboration to drive adoption and derive significant return on investments. Sanderson loves using technology to solve business problems and strives to develop the next generation of leaders.

Sanderson also boasts of an extensive academic background studying international finance, real estate, insurance, and law, airline/commercial/professional pilot and flight crew, and international real estate development. Moreover, he has published an article on creating a data-driven marketing organization in Mighty Guides. Sanderson is a Non-Executive Board Member of ALY and has directed business development, Texas/Oklahoma/Louisiana/Arkansas-Customer Experience Practice at West Monroe Partners, worked as a senior client advisor at Bluewolf, an IBM company, and as a global account executive, commercial real estate broker, property manager and agent, at various organizations.

Highlights

Aug 30 · linkedin

From shifting consumer behaviors and the rise of #AI to the demand for #personalized customer experiences, the convenience store industry is rapidly evolving.

With decades of retail expertise, Cognizant is helping convenience stores navigate these changes and deliver innovative solutions both in-store and online. Our simplified checkout systems, meaningful loyalty programs, smart shelf technology, and data-driven insights are revolutionizing the convenience store experience and bringing modern solutions to life.

Learn how Cognizant’s proven methodologies and cutting-edge capabilities are driving new levels of business outcomes for retailers, ensuring they stay relevant and thrive in this competitive market. #CX #CRM #Salesforce

Learn more: https://lnkd.in/g8XgcGpK Subscribe to this channel: https://lnkd.in/g5HTxFzV https://lnkd.in/gumP6ywu

Aug 29 · linkedin

A recent Forrester Consulting study, commissioned by @Cognizant, underscores the critical role of investing in customer experience #CX for #retail, consumer goods, and travel and hospitality organizations.

The study delves into how companies can leverage intelligent orchestration to accelerate business growth and differentiation.

Key insights for these industries include:

▶️81% of respondents believe their organization needs better alignment on CX priorities ▶️52% feel their business does not intuitively anticipate customer needs ▶️45% of brands plan to increase their CX investment by at least 5% over the next year

Discover the latest findings below 👇

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Andrew (Andy) Sanderson
Andrew (Andy) Sanderson, photo 1
Andrew (Andy) Sanderson, photo 2
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Experience

Director Of Services at Cognizant (May 2022 - Present)
Secretary & Member of the Board of Directors, UNT Professional Leadership Program; Non-Executive Member of the Board, ALY

Education

University of North Texas School of Business - Professional Leadership Program Mentor; Eagle Scout, Boy Scouts of America

Location

Grapevine, Texas, United States