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Bill McMonigal

Midwest and Great Lakes Sales Leader-Customer Service Management at ServiceNow

Bill McMonigal is an experienced sales executive currently serving as the Midwest and Great Lakes Sales Leader for Customer Service Management at ServiceNow, based in Eden Prairie, Minnesota.1 He has been with ServiceNow since November 2017, initially joining as Manager, Sales-Customer Service Management before being promoted to his current senior role in January 2019.1

McMonigal has a strong background in enterprise software sales and customer service management. Prior to ServiceNow, he held significant positions at other major tech companies, including:

  • Regional Sales Director at Salesforce.com (2013-2017)
  • Vice President of Sales at Avtex Solutions, LLC (2009-2011)
  • Regional Vice President at Aspect Software (2001-2009)
  • Vice President of Sales at Oracle (1995-1998)1

He holds a BA in Business from the University of Minnesota's Carlson School of Management, which he attended from 1979 to 1983.1

Recently, on February 7, 2025, McMonigal shared insights about AI agents and their practical applications in real-world scenarios, highlighting ServiceNow's unique approach to AI implementation.2

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Bill McMonigal
Bill McMonigal, photo 1
Bill McMonigal, photo 2
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Location

Greater Minneapolis-St. Paul Area