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Chelsea Pepper
Senior Enterprise Account Executive Gladly
Chelsea Pepper is a seasoned Senior Enterprise Account Executive with a strong background in B2B SaaS sales, boasting over 12 years of experience in driving new business growth and expanding existing accounts.
With a proven track record of exceeding quotas, closing large deals, and fostering long-term client relationships, Chelsea has excelled in her roles at prominent companies like Gladly, Convertr, and RollWorks.
During her tenure at RollWorks, Chelsea was recognized as the MVP of 2022 and achieved remarkable success by surpassing her quota and securing significant deals, such as the largest new business deal in the company's history worth $534,000 TCV.
Leveraging her expertise in SaaS sales, marketing communications, and new business development, Chelsea delivers value-added solutions to clients at Convertr, aiming to optimize lead generation and conversion processes.
Chelsea holds a Bachelor of Science (B.S.) degree in Business, Management, Marketing, and Related Support Services from Northeastern University, further enhancing her business acumen.
Apart from her professional achievements, Chelsea is also passionate about problem-solving, creating value, and driving impact within the SaaS industry.
Throughout her career, Chelsea has held various positions including VP of Sales at Honeycomb Credit, Account Executive roles at Jetpack Workflow, Senior Account Executive at Poppin, and National Corporate Account Executive at Equinox, showcasing her diverse skill set and experience in account management and sales.
Highlights
I’m happy to share that I’m starting a new position as Enterprise Account Executive at Gladly! My first week was amazing, thanks to all of my wonderful new team members! Thank you Danilo N., Emilio Di Zazzo, Sam Omar and the rest of the Glady team for making me feel so welcome! Excited to be here!
You're hurting your business with the way you treat your clients.
Building Strong Customer Relationships = The Key to Sales Success.
Trust and strong relationships are at the heart of any successful sale. As someone who has been in sales and relationship building for over 15 years, I have learned that turning prospects into clients isn't just a transaction; you are their partner in their journey to success.
Sales professionals should care about their customer's pain, not just try to get commissions.
Let's encourage active listening, customer experience, and empathy in our sales processes, and the results will be amazing.
