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CK Kerley
Renowned Tech Keynote Speaker and Trainer
CK Kerley, known as "CK," is a seasoned keynote speaker, corporate trainer, and university educator based in the Los Angeles Metropolitan Area. With over 30 years of experience, she specializes in delivering engaging presentations and training sessions focused on technology, particularly in areas such as Artificial Intelligence (AI), tech megatrends, and the future of work. Her dynamic approach has made her a sought-after speaker for Fortune 500 companies, including Verizon, Microsoft, Amazon, and Johnson & Johnson, among others.1
CK is also a faculty member at Rutgers Business School for Executive Education and has guest lectured at prestigious institutions such as Stanford, Cornell, and Carnegie Mellon. Her repertoire includes over 15 speech topics across more than 10 technologies, showcasing her extensive knowledge and adaptability in the rapidly evolving tech landscape. She is recognized for her charismatic personality and her commitment to continuous reinvention, having transitioned through various technological eras, from smartphones to AI and beyond.1
In addition to her speaking and teaching roles, CK maintains a strong online presence, promoting her insights and expertise through her website, allthingsCK.com.1
Highlights
Counting Down To Customer Contact West! I’m beyond excited to share that I’ve been invited back to headline Customer Contact West, this October 20-23!!! And this year we’re heading to Tucson, AZ, where I'll be diving into tech-driven disruptions and success imperatives. As I gear up for this year’s event, I'm reminded of my 2023 speech on AI for CCW. Last week’s video focused on the key to succeeding with AI. And in this week’s snapshot, I spotlight the real AI Job Story (it’s all about reskilling, not replacement). Stay tuned for another video next week. Hope to see you in Tucson this October! Learn more at Frost & Sullivan Events
#CCW #CX #CustomerExperience
Looking Back and Charging Forward!
A standout moment from 2023 was my experience attending—and presenting—at Frost & Sullivan’s 20th Anniversary Customer Contact Executive MindXchange.
Every detail was flawlessly executed, from the incredible community of new connections to the top-notch staff, the thought-provoking sessions, and the truly unique events.
So, it's no surprise that I'm thrilled to announce that I’ve been invited back to headline Customer Contact West this October 20 -23. And this time, we’ll be taking Tucson, AZ, by storm!
As I prepare for this year’s event, where I’ll cover tech-driven disruptions and opportunities, I can’t help but reflect on last year’s session on AI. Speaking of last year's speech, in this 2-minute clip I emphasize that winning in the 21st century isn't just about adopting AI tools; but about understanding how AI reshapes HUMAN EXPECTATIONS.
I’ll be back next week with more video snapshots from 2023. But don’t dare miss out on 2024, find out more from Frost & Sullivan Events!
#CCW #CX #CustomerExperience
