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Comfort O.
CX Veteran & Champion | SAAS & Cloud Technical Architect
Comfort Olagunju is an accomplished Customer Success Manager with over 10 years of experience in the technology industry. With a Bachelor's degree in International Business & Cultural Communications and a minor in Applied Computing, she thrives working both independently and collaboratively, and possesses strong communication and problem-solving skills.
Comfort has worked with SMB and Enterprise customers, including Fortune 500 and 100 companies, and has experience in SaaS, SSO, CRM, and Data Analytics, among other technology fields. Her expertise includes onboarding new users and solutions in a software implementation, delivering personalized product training, and monitoring overall product adoption and success using key metrics and KPIs.
Comfort has held customer-facing roles at Pluralsight, GitPrime, Shyft Technologies, Bitium, Smartsheet, and Big Fish Games. She has also worked as a Specialist at Apple and in sales integration, management, and HR at Nordstrom.
In her role as Sr. Commercial Customer Success Manager - West at Pluralsight, Comfort demonstrates excellent leadership skills, is agile, and can adapt to a quick-moving startup culture. Her focus is building a trusted relationship with clients and driving growth based on key metrics and KPIs, including CSAT and NPS scores.
Overall, Comfort Olagunju is a skilled and results-driven Customer Success Manager with extensive experience in technology, exceptional communication skills, and a passion for building trusted client relationships.
Highlights
Well with the most delightful #IWD24 I've had (and it beginning with from the best sentiments from a man even 🎊) I think it only appropriate to share my happy news that I'm joining the GitHub team for my next phase of #goodthings .
Shout out to the amazing women who have kept me going during this tough time, who were in my corner to listen, advise, love and sharpen - Esther Wojuade, Holly Bowden, Jennifer Gaffney, Natalie Goods, Lucy O'Brien just to name a few really. Of course always and foremost my biggest advocate and #1 Queen is my Mother who lived the phenom profile I aspire for every day.
I would be remiss to not also be so grateful for the Men (ya, with a capital 'M') who were my advocates, my support and really got me into this great role - Natan Ovadia, and Logan Lockman for the week to week. Andrew McLeavy for being one of the most committed, sincere and thorough recruiters I've ever been privileged to have as my advocate and of course Naval Gupta for seeing something in me and asking for me by name!
I'm ready to work, thrive, and build something great with my new team 💯. #WontHeDoIt 🙌🏾
Ooo snap. 👌🏾💯
I am just going to leave this here.
