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Dan Sirk
Fractional CMO | SaaS | B2B | Demand Builder | Product Marketer | Leader of High Performing Teams
Dan Sirk is a marketing executive known for his exceptional track record in achieving goals through smart, data-driven strategies. With a passion for mentoring and empowering team members, he has successfully tripled productivity, boosted renewal rates, and implemented successful lead generation programs. Dan has an extensive background in product marketing, communication strategies, and advertising, with notable achievements in overseeing multimillion-dollar media spends and driving successful SaaS launches. He holds a BSBA in Marketing and Psychology from Washington University in St. Louis - Olin Business School and has held key positions such as Chief Marketing Officer, Vice President Marketing, and Managing Director in various organizations including Anyline, kununu, and Bose Corporation.
Highlights
We went from getting no opportunities from email marketing to half of all opportunities from email marketing within one year.
How’d we do it?
When we started, the company wasn’t sending email to new contacts except for the occasional newsletter. And the folks who were filling out contact forms or downloading ebooks were pretty poor prospects.
It was clear we had bad prospects, bad data and bad follow-up. I guess it wasn’t surprising that no opportunities were generated from email outreach. Turning this around was a 3-step process
1. UNDERSTAND LEAD QUALITY Problem: When we started, the marketing team didn’t know if the names added to the database from marketing campaigns were any good. We analyzed production from marketing prospects and found that very few were actually valuable to the sales team. The driver was largely the use of personal email address (80% of the database), or contacts not being in relevant industries or functions we were selling into.
Solution: First, we set our forms to only collect business email. Then we began grading prospects based on how well they mapped to our ideal customer profile and the behaviors they exhibited. Reports were created to show the quality coming from each channel so we knew where good leads were coming from.
2. DELIVER VALUE, MORE OFTEN Problem: We weren’t sending emails to individuals in our database frequently enough for them to be engaged with our brand. And when we did communicate with them, it wasn’t about topics they cared about.
Solution: We defined where our company would be a thought leader, focusing on problems we knew our customers had. Then we used an onboarding contact sequence to set context on the emails we’d send, including the topics we'd cover and how often we’d be in touch. Nearly all of these emails were focused on thought leadership content with no active selling of our product. The more individuals engaged with our content, the more likely they were to check out our product and ask to chat.
3. PLAN FOR IMPROVEMENT Problem: We knew that all the emails in our onboarding sequence weren’t perfect, so we consistently evaluated them over time.
Solution: We built reports to show what emails were and weren’t working, optimizing every email in the sequence. As we created more content, we added more emails.
A year after starting this process, we found that about 50% of our opportunity pipeline every month came from leads that didn’t initially book a meeting, but rather took the longer path through engaging with emails and visiting the website. This was big win and enabled the organization to hit sales targets and get a positive ROI on marketing spend.
…… Looking for more details on how we did it? Shoot me a LinkedIn message. And follow Dan Sirk for more insights on how B2B SaaS companies can drive consistent exponential growth.
How do we build a high-performing marketing team for B2B software companies? It’s an approach that’s never failed (at least not yet).
Here’s the step-by-step guide…
When we start with a new customer they often have 1-4 marketing people doing whatever the CEO tells them to do. The marketing folks are running from one tactic to the next, rarely spending the time required on any initiative to make it work.
Step 1 We break this tactical focus by establishing the role marketing needs to play to enable the organization to hit overall growth targets. This input is used to create specific, measurable goals marketing will achieve on a weekly and monthly basis.
Step 2 With our targets set, we create our marketing strategy and plan for getting to our goals, including specific tactics, in-market timing, budget and projected outcomes.
Step 3 Then we collaborate with marketing team members to determine who should own what goals. This ensures team members are responsible for achieving outcomes rather than simply completing tasks.
Step 4 To ramp accountability, we publicly share which team member owns which goal. Each marketing person reports to the team on progress against their target every week at our weekly status meeting.
We look for patterns week-to-week, celebrating when individuals achieve goals and problem solving as a group when someone misses.
Step 5 More detailed course correction meetings happen on a monthly and quarterly basis, where we make decisions as a group about potential spending shifts, pulling failing tactics offline and implementing new ones. All in service to achieving our shared objectives.
Here are the benefits we’ve seen from this system: · Everyone on the team knows what the marketing team and each individual is trying to achieve, which eliminates uncertainty and gets all of us pulling in the same direction · Everyone on the team knows, every week, where we stand getting to our goals · Weekly check-ins keep us moving at a fast pace that’s predictable · Monthly and quarterly course correction meetings give team members a voice about what changes we should make before we make them. Disagreements are shared and resolved openly, not in back rooms · Consistent ownership means individuals aren’t bogged down shifting from one tactic to the next · It creates a high energy environment that’s both supportive and a little competitive
Looking for more details, or have a different perspective? Drop a comment below, or connect with me on LinkedIn. …… Enjoy this? Share it with your network and follow me Dan Sirk for more insights on B2B SaaS marketing.
