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David Hahn
CEO at remberg | Forbes 30 under 30
David Hahn is the CEO and Co-Founder of remberg, a company that provides XRM (Extended Relationship Management) solutions for organizations to manage equipment, assets, and facilities.1 He has been serving as a Member of the Committee for Innovation & Research at VDMA (Machinery and Equipment Manufacturers Association) since May 2022.1
Hahn is recognized as a Forbes 30 under 30 honoree and is known for his expertise in XR (Extended Reality) Maritime technology.1 His educational background includes:
- Visiting Scholar (MBA) at Columbia Business School
- Master of Science (M.Sc.) in Management & Technology from the Technical University of Munich
- Honors Degree in Technology Management from the Center for Digital Technology and Management
- Bachelor of Science (B.Sc.) in Management & Technology from the Technical University of Munich
At remberg, which he co-founded in August 2018, Hahn focuses on helping organizations become digital champions in service, installation, maintenance, and repair.1 His company's XRM solution aims to assist businesses in managing various assets and equipment efficiently.1
As a member of the VDMA Committee for Innovation & Research, Hahn contributes to representing the interests of about 3,500 German and European companies in the mechanical engineering industry, with a focus on research, innovation, and education.1
Highlights
How I set up an AI Copilot to fix our Siemens dishwasher at home
Admittedly, I am a bit obsessed these days with AI copilots for assets & equipment as you can see in the video which I recorded about it.
What happened: Recently, our Siemens dishwasher broke down. When I came home, my wife told me all LEDs are blinking, not even an error code which you then normally Google and get a YouTube video for. So I thought, why don’t I have an AI copilot for this dishwasher now that I can ask what I should do.
So I decided to set up the remberg AI Copilot to save me from searching through the internet or the manual.
Here’s how it works:
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𝐂𝐫𝐞𝐚𝐭𝐞 𝐚𝐧 𝐚𝐬𝐬𝐞𝐭: I added the dishwasher to my remberg asset platform using its serial number.
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𝐔𝐩𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐦𝐚𝐧𝐮𝐚𝐥: I fed the manual into the AI Copilot’s knowledge base.
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𝐀𝐬𝐤 𝐭𝐡𝐞 𝐀𝐈 𝐂𝐨𝐩𝐢𝐥𝐨𝐭: "What should I do if all the LEDs are lit?"
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The remberg Copilot answered in a couple of seconds and quickly 𝐝𝐢𝐚𝐠𝐧𝐨𝐬𝐞𝐝 𝐭𝐡𝐞 𝐩𝐫𝐨𝐛𝐥𝐞𝐦: an electronic error. It then guided me step-by-step on how to fix it. 𝐃𝐢𝐬𝐡𝐰𝐚𝐬𝐡𝐞𝐫 𝐟𝐢𝐱𝐞𝐝!
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𝐏𝐫𝐢𝐧𝐭 𝐐𝐑-𝐂𝐨𝐝𝐞: For faster asset access I can now place a QR code to chat with my dishwasher again anytime I am in need.
I mean, obviously I could have done this with ChatGPT as well. However, especially in the industrial space, speed to fix downtime is critical, so ideally AI copilots for assets are set up preventively, and for critical information it should also be GDPR compliant. Also a typical industrial asset has at least 10+ different files that need to be consulted for a complex technical question.
All in all, this was also a simple example from the consumer segment, but imagine if we had something like this for absolutely every physical asset. We will reduce a lot of downtime with this.
That's what keeps us pushing at remberg, with AI we can make everyone an instant expert for industrial assets! Let’s go!
#remberg #industrial #AI #Assets #copilot
In case you want to offer such an experience to your customers, let’s chat: Matthias Metz, Rudolf Klötscher, Roland Busch, Lars Schubert
