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David Howgate

Senior Partner Manager AU/NZ at Global Payments Inc.

Professional Background

David Howgate is a prominent eCommerce and payments enthusiast, known for his unwavering dedication to driving innovative solutions in the digital payments arena. His extensive career spans years of expertise and leadership roles in various organizations within the financial technology sector. Currently, he serves as the Senior Partner Manager for Australia and New Zealand at Global Payments Inc., where he is responsible for developing and managing strategic partnerships that propel the company's growth in the region.

Before his current position at Global Payments, David held a significant role as Senior Partnership Manager at eWAY, a leading payments processing company. In this capacity, he cultivated relationships that enhanced eWAY's partner ecosystem and helped streamline payment solutions for various merchants and businesses. His keen understanding of eCommerce trends and consumer behavior has always been an asset in identifying opportunities for growth and collaboration.

Education and Achievements

David's academic background includes a degree in eCommerce from Swinburne University of Technology, where he acquired the foundational knowledge and skills necessary to thrive in the fast-paced world of online retail and digital payments. His educational journey laid the groundwork for his impressive career, equipping him with the strategic insight needed to navigate the complexities of the digital commerce landscape.

Over his illustrious career, David has contributed significantly to some of the most well-respected organizations in the payment solutions industry. He served as Director of Business Solutions and Channel Management at SecurePay, where he directed the development of business strategies that expanded SecurePay's service offerings and immersed him in various facets of eCommerce. Prior to that, as the Partner Channel Manager and eCommerce Sales Manager at SecurePay, he was instrumental in building robust sales channels and effectively promoting SecurePay's solutions across diverse market segments.

In addition to his roles at SecurePay, David's entrepreneurial spirit led him to establish Click Tradie, where he focused on delivering exceptional online commerce services to clients. His experience as Business Development Manager - eCommerce at SecurePay also highlighted his ability to lead initiatives that drove revenue and fostered strategic partnerships.

David also spent time as Associate Director at eknowhow, where he harnessed his eCommerce expertise to help guide businesses through their digital transformation journeys. His multi-faceted background positions him uniquely to understand the needs of both partners and merchants alike in the eCommerce space.

Achievements

Throughout his career, David Howgate has remarkable achievements, including developing strategic partnerships that have significantly enhanced service offerings and customer experiences at multiple organizations. His leadership and vision have propelled many initiatives that have positively impacted the payment processing landscape in Australia and New Zealand. David has been recognized for his outstanding contributions to the field of eCommerce, particularly in driving innovations that improve the efficiency of payment processing for businesses. His deep understanding of market trends and customer needs makes him an invaluable asset in the realm of eCommerce and payments.

Highlights

Jul 8 · linkedin

🚨PSA: One size does NOT fit all when it comes to online card fraud🚨   Imagine buying a "one-size-fits-all" hat only to find it’s either swallowing your head or sitting like a tiny beret.

That’s what may happen when merchants try to combat credit card not present (CNP) fraud with a generic solution…. or so I hear 😉

CNP fraudsters are like sneaky ninjas, always finding new ways to outsmart the system. And while one merchant might need a suit of armour, another might just need a sturdy lock.

Let's take a closer look….. what is a sturdy lock?

An example could be MaxMind minFRAUD Web Services, a risk-based fraud tool which scores the transactions likelihood of fraud from 0.01 to 99, where a higher score suggests a higher likelihood of fraud. The score is calculated based on various data points and patterns, such as geographical location, whether a proxy is being used, email address reputation, and other behavioural factors that might suggest suspicious activity.

Setting the right risk score to block fraud and to allow genuine customers is something to be mindful of.

What is a suit of armour?

A suite of tailored solutions, for example Forter which offers: • Fraud Management: Approving legitimate transactions while reducing false declines and chargebacks. • Identity Protection: Preventing transactions from account takeovers and blocking fake accounts. • Payment Optimisation: Ensuring smooth and secure payment processes, for example sending potentially higher risk transactions through 3D Secure 2.0, whilst lower risk transactions may be processed via low touch fraud checks. • Chargeback Recovery: Automating dispute processes to recover lost revenue. • Abuse Prevention: Stopping policy abuse at checkout and post-purchase.

So, before you settle for the first shiny fraud prevention tool, remember; your business is unique, and your fraud solution should be too. Fraud prevention isn’t a set and forget, it’s an ongoing mission to adjust to the changing environment.

The information reflects my time in payments, and content sourced from MaxMind and Forter. Should you require advice on protecting your business against CNP fraud, please speak with your payment service provider.

Image source: Adam Fagen – flicker.com

#maxmind #forter #fraudsters #cardnotpresentfraud #ecommercefraud

Related Questions

How did David Howgate develop his expertise in eCommerce and digital payments?
What strategies has David Howgate implemented at Global Payments Inc. to enhance business partnerships?
Can David Howgate share insights on the evolving landscape of eCommerce in Australia and New Zealand?
What role did David Howgate play in the growth of SecurePay's eCommerce solutions?
How does David Howgate's educational background at Swinburne University of Technology influence his approach to eCommerce?
David Howgate
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Location

Greater Melbourne Area