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Devashish Gupta

ICICI Bank | DigiTech | Product Management | DTU(DCE)'22

Devashish Gupta is a Manager in the DigiTech division at ICICI Bank.1 He has been working on key digital and business transformation IT projects for the bank.1 His career progression at ICICI Bank includes:

Career Path

  • Current Role: Manager in DigiTech
  • Previous Role: Management Trainee in DigiTech (June 2022 - May 2023)1

Education

Devashish Gupta is an alumnus of Delhi College of Engineering (DCE), which is now known as Delhi Technological University (DTU).2

Skills and Expertise

His professional focus appears to be in the areas of:

  • Digital transformation
  • Business transformation
  • IT project management
  • Product management2

Devashish Gupta's LinkedIn profile suggests that he has been actively involved in the bank's technological initiatives, contributing to ICICI Bank's digital strategy and implementation of IT projects. His role in DigiTech indicates that he is part of the team responsible for driving digital innovation and technological advancements within the bank.

Highlights

Sep 9 · linkedin

Dear Flipkart Team, I had placed an order on the intervening night of 6th-7th Sept'22, and the concerned amount (INR 15,028) had been debited from my bank account at the same time. But there's literally no update on the app or website regarding my order, with only one line mentioned: "Order pending. Payment not yet confirmed from the bank."

Even after multiple, exhaustive calls with your clueless customer care tbh, they have not been able to trace my order yet (they told me that there's no order with this order ID in their system!). I don't have the time & energy to call and engage with your customer care repeatedly on the same issue and explain it to them from scratch, all in vain.

Order ID: OD425934651739573100 (as evident from Screenshot, so that you guys believe that I am not making up stuff) Complaint Number: IM22090708303430443455 (shared by your customer executive)

I request you to please initiate a refund ASAP and follow up with me on the same. This has been a very disappointing experience for me as a customer.

Update(13/09): The amount has been finally refunded in my account. I would suggest Flipkart Support to look into what went wrong (especially why the details couldn't be traced via order ID) so that the time & energy of both the customer and company executives can be saved in future.

#flipkart #customerexperience #customerreviews #ecommerce #scam #fraud #walmart

Apr 22 · linkedin

Unpopular Opinion I don't really think that this is the right time to publicly post about your achievements or similar stuff of any sort, be it on Linkedin or any other social media platforms, especially if you are from Delhi-NCR.

There's a life-and-death situation outside, with almost a complete failure of the system. Turning a blind eye to this fact reflects an apathetic attitude on your part.

Related Questions

What are some key digital transformation projects Devashish Gupta has worked on at ICICI Bank?
How did Devashish Gupta transition from ICICI Bank to N+1 Capital?
What is Devashish Gupta's educational background?
What are the main responsibilities of a Manager: DigiTech at ICICI Bank?
How has Devashish Gupta's role evolved since joining ICICI Bank?
Devashish Gupta
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Location

Mumbai, Maharashtra, India