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Eddie Jones

Senior Delivery Operations Manager for Spotify's Music Vertical (business+tech teams). I design and implement planning and execution rituals and ensure we're always shipping, no matter how chaotic things are.

Eddie Jones is a trusted advisor and chief of staff for senior leaders with a vibrant and action-oriented mindset.

He excels in bringing clarity in chaotic situations, leading teams through growth and challenges with creative communication and operational strategies.

Eddie is known for looking ahead and overdelivering, having crafted successful strategic plans and exceeding budget targets.

His skills in engaging and retaining talent are evidenced by a significant increase in employee satisfaction rates under his leadership.

Eddie is adept at streamlining operations and boosting productivity by eliminating unnecessary processes and fostering high-impact team performance.

With a strong background in corporate culture advocacy and relationship-building, Eddie is a proficient presenter and analyst with top-tier communication skills.

His passion for community organizing is marked by strategic execution, creativity, and meticulous attention to detail.

Eddie holds a Master's in Strategic Communication from Columbia University, D-School Executive Bootcamp certification from Stanford University, and a Bachelor's in Political Communication from Emerson College, with further studies in Political Science and Government at American University.

He has held various roles at eBay and JetBlue Airways, including Chief Of Staff, Program Manager, Project Manager, Manager of Strategic Communication, Analyst, and Flight Attendant.

Highlights

Jul 18 · linkedin

All of our efforts at Spotify to make it possible for millions of artists to make a living off their work rely on the Music Vertical Platform team's work-- and I'm hiring a strong ops lead for this team!

Candidates should be OBSESSED with finding ways to help teams 👏 ALWAYS. 👏 BE. 👏 SHIPPING. 👏 and have experience in ops or program management. Experience building a strong community of engaged engineers, designers, product leads and data scientists is vital. Role works with a New York team, east coast hours, remote eligible.

Go easy on my DMs, y'all. If interested, please apply directly for the role.

Apr 28 · linkedin

Once, I drafted a very complicated communication to outline acceptable footwear for female-identifying employees. A colleague and I scrolled a Macy's website for shoes that fit the guidelines. It was unpleasant and took a whole lot of time for years to come, as I toiled to keep up with fashion and the coming wave of de rigueur business casual.

I was thinking how I'd respond if I was doing comms or community at Basecamp after reading this privileged missive today: https://lnkd.in/eCkqWuq

It took me nearly 15 years to realize that I can, and should, be myself at work. What kind of mental gymnastics would I need to do now in order to make sure I wasn't being "political" at work? ( my heart goes out to the HR and comms humans who have to make the proclamation actually make sense, and adjudicate all the "violations"- seriously, there are probably roles for you at Spotify and I'm hiring one now).

Stopping conversations about real, complicated, societal issues at work so that employees can "concentrate" sends a message that we can't bring our full selves to work, lest we appear "political".

Hope they're hiring HR and comms folks who are paid for the emotional labor they will have to do to shield the privileged C-Suite of Basecamp from "politics".

Eddie Jones
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Location

Queens, New York, United States