Sign In

Eliot Hamlisch

EVP and Chief Commercial Officer (CCO)

Eliot Hamlisch is the Executive Vice President and Chief Commercial Officer (CCO) at Amtrak, a position he has held since September 2023.12 In this role, he is responsible for overseeing various aspects of Amtrak's operations, including Pricing and Revenue Management, Customer Analytics, Product Development, Marketing, eCommerce, Contact Center, Schedule and Consist Planning, and the Northeast Corridor, State Supported and Long Distance service lines.13

Career History

Before joining Amtrak, Hamlisch had an impressive career in the hospitality and entertainment industries:

  • EVP and Chief Marketing Officer at AMC Entertainment Holdings, Inc. (March 2022 - August 2023)5
  • EVP, Loyalty & Revenue Optimization at Wyndham Hotels & Resorts (February 2020 - March 2022)5
  • SVP, Global Loyalty & Partnerships at Wyndham Hotels & Resorts (September 2017 - February 2020)5
  • Vice President, Head of Global Sales at Wyndham Hotels & Resorts (October 2016 - September 2017)5
  • Director, Sales Strategy & Operations at Starwood Hotels & Resorts Worldwide, Inc. (March 2013 - May 2016)5

Education

Hamlisch has a strong educational background:

  • Graduated magna cum laude from Harvard University1
  • Earned his Master's in Business Administration from Harvard Business School1

Key Responsibilities at Amtrak

At Amtrak, Hamlisch is leading the company's transformation of the customer experience, with a focus on delighting customers throughout their journey.13 His role is crucial in Amtrak's goal of doubling ridership by 2040.14

Expertise

Throughout his career, Hamlisch has demonstrated expertise in:

  • Customer engagement and loyalty programs
  • Revenue optimization
  • Brand marketing
  • Strategic planning
  • Sales and distribution

His diverse experience in hospitality and entertainment industries positions him well to lead Amtrak's commercial strategy and enhance the overall customer experience.24

Highlights

Eliot Hamlisch - Schedule: Speaker / Advertising Week NY 2024
Sep 19 · masstransitmag.com
Amtrak appoints Eliot Hamlisch as executive vice president and ...
Sep 19 · trains.com
Amtrak goes outside for new chief commercial officer - Trains
Sep 18 · media.amtrak.com
Amtrak Names Eliot Hamlisch Executive Vice President and Chief ...
Amtrak Names Eliot Hamlisch Executive Vice President and Chief ...
Mar 1 · Seeking Alpha
AMC Entertainment Holdings, Inc.'s (AMC) CEO Adam Aron on Q4 ... - Seeking Alpha
AMC Entertainment Holdings, Inc.'s (AMC) CEO Adam Aron on Q4 ... - Seeking Alpha
Mar 1 · Seeking Alpha
AMC Entertainment Holdings, Inc.'s (AMC) CEO Adam Aron on Q4 ... - Seeking Alpha
AMC Entertainment Holdings, Inc.'s (AMC) CEO Adam Aron on Q4 ... - Seeking Alpha

Related Questions

What are Eliot Hamlisch's main responsibilities at Amtrak?
How has Eliot Hamlisch's career prepared him for his role at Amtrak?
What are the key goals Eliot Hamlisch aims to achieve at Amtrak?
How does Eliot Hamlisch plan to improve the customer experience at Amtrak?
What was Eliot Hamlisch's role at AMC Entertainment Holdings, Inc?
Eliot Hamlisch
Eliot Hamlisch, photo 1
Eliot Hamlisch, photo 2
Add to my network

Location

New York City Metropolitan Area