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Greg Elliott

SVP, Customer Experience at Loopio, CS Leader of the Year Finalist - 2023

Greg Elliott is not currently the SVP of Customer Experience / Customer Success at Loopio. He joined ScalePad as their SVP of Customer Success in October 2024.34

Previously, Greg Elliott served as the Vice President of Customer Experience at Loopio, joining the company in January 2020.15 He led the Customer Experience organization of over 70 people, which included Customer Success, Customer Support, Professional Services, Customer Onboarding, and Education teams.5

Greg has over 15 years of experience as a customer success leader in the SaaS industry.4 Before his role at Loopio, he held leadership positions at other companies:

  • VP of Customer Success at PatSnap (January 2019 - January 2020)5
  • Senior Director of Customer Success at Influitive (August 2017 - December 2018)5
  • VP of Customer Success at Vision Critical (January 2011 - December 2016)5

Greg is known for his focus on delivering best-in-class customer experiences that drive growth and bring value in every interaction.4 He is also recognized for nurturing the next generation of CX/CS leaders in the SaaS industry.2

Highlights

May 16 · linkedin

Gainsight Pulse has always been the premier conference for Customer Success professionals. Today I had the honour of joining Chuck Ganapathi and Ensie Bihamta to discuss how the CX team at Loopio is leveraging AI to drive a better experience for our customers and our team. Thanks to Nick Mehta, Kellie Capote and the rest of the Gainsight team for a wonderful experience

#Pulse2024

Dec 4 · linkedin

I love supporting the success of my team, our customers, and Loopio, but it is a super special day when I can support the success of CS professionals trying to make a difference at their company.

Thank you to Leah Clark, Christy Ransom and Ross G. D. Fulton for giving me the opportunity last week to speak at Valuize Spark on everything Digital CS! Being on a panel with Karen Eisen (a Digital CS trailblazer) and Leah Clark was a blast. 💥

#saas #digitalcs #customersuccess

Related Questions

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Greg Elliott
Greg Elliott, photo 1
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Location

Greater Toronto Area, Canada