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Marina Guerra

Customer Success Management Director

Guerra Marina Bruna has over 7 years of experience at Cerved, currently holding the position of Sales Director specializing in remote sales for the Small Business segment.

She has a background in Customer Success Management & Engagement within the Corporate Sales Department, focusing on understanding customer needs and developing New Business strategies for over 70,000 potential companies.

Apart from business aspects, she is actively involved in charity and diversity and inclusion initiatives within the company.

Guerra Marina Bruna mentors colleagues to empower female leadership and supports various mentoring programs.

Her skills include sales team coordination, motivation, new business development, customer success management, retention strategies, and winback campaigns.

She holds degrees in Performance Improvement from MIP Politecnico di Milano, Digital Marketing from SDA Bocconi, and has studied at Mercury Urval International.

Guerra Marina Bruna has held various positions in renowned companies like Customer Success Director, Sales Director, and Head of Telesales, among others.

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Location

Milan, Lombardy, Italy