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Harish Batlapenumarthy

AI Product | Entrepreneur

Harish Batlapenumarthy is a seasoned entrepreneur with a strong background in building Product and Go-To-Market (GTM) strategies for complex enterprise applications.

With over two decades of experience in CRM and ERP software development, Harish has a successful track record, including a notable exit, and expertise in pioneering AI-powered products in sectors such as CX, HR, and productivity.

Harish thrives in dynamic environments, excels in team building, strategic planning, and swiftly adapts to market demands.

Education-wise, Harish holds a Master of Business Administration (MBA) as a Sloan Fellow from the Massachusetts Institute of Technology, a Master of Science (MS) in Industrial Engineering from the University of Iowa, and a Bachelor of Science (BS) in Mechanical Engineering from the Indian Institute of Technology, Bombay.

In terms of professional experience, Harish has held key positions such as Product at Salesforce, Advisor at SupportLogic and various startups, VP and General Manager at SupportLogic, and Founder & CEO at Emtropy Labs (subsequently acquired).

Additionally, Harish has experience as a Founder at Meemoz, in Business Applications at Integer Holdings Corporation, and as a Product & QA Manager at Oracle Corporation.

Highlights

Jun 13 · linkedin

Excited to moderate a session with Eddie Gonzalez, Nir Galpaz and David Wilson on Quality Management for modern CX teams during our #sxlive conference on Wednesday. We will deep dive into the current best practices and how Generative AI is influencing this field. Please sign up here: https://lnkd.in/dDmvku-Y SupportLogic

Jan 25 · linkedin

Thrilled to announce that we at Emtropy Labs are joining SupportLogic. Krishna Raj Raja and team have built an amazing company and we are excited to join the ride.

It has been a great journey for Sujit Sagar and me in building a market leading AI-powered solution for fast growing CX teams. We are eagerly looking forward to helping our current customers explore newer possibilities in addition to exploring the many new opportunities that our combined solutions can leverage.

I'd like to thank all our customers, early adopters and investors who took a chance with us and helped us build something unique. In particular, some of the folks we are thankful to: Prashanth Palakurthi, Travis Metz, Vivjan Myrto and Hyperplane Venture Capital, Vikas Taneja, Bharadwaj Indaram, Swapnil Shah, Nancy Xu, John Capodilupo, Rob May, Sandeep Kumar. J, Kirill Bensonoff, Siva S Kasaraneni, Bharati Amarnani, Rob Goehrke, Richard Smith, Janet Lee, Pramod Gosavi

I shared some of my thoughts here - https://lnkd.in/gk9vttB2

https://lnkd.in/gkdqj8gX

Harish Batlapenumarthy
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Location

San Francisco Bay Area