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Harish Batlapenumarthy
AI Founder & Operator
Harish Batlapenumarthy is a highly experienced professional with over two decades of expertise in CRM and ERP software development, specializing in building Product and Go-To-Market (GTM) strategies for complex enterprise applications.
Harish has a robust background as a seasoned entrepreneur, particularly known for pioneering AI-powered products in the Customer Experience (CX), Human Resources (HR), and productivity sectors. His career is marked by a successful exit from Emtropy Labs, showcasing his abilities in driving enterprise-level product growth and managing M&A integrations.
With an educational foundation that includes a Master of Business Administration (MBA) from the Massachusetts Institute of Technology, a Master of Science (MS) in Industrial Engineering from the University of Iowa, and a Bachelor of Science (BS) in Mechanical Engineering from the Indian Institute of Technology, Bombay, Harish brings a diverse skill set to his professional endeavors.
Throughout his career, Harish has held key roles at prestigious organizations such as Salesforce, SupportLogic, Integer Holdings Corporation, Oracle Corporation, and various startups. His experience ranges from being a Founder and CEO at Emtropy Labs to serving as a Vice President and General Manager at SupportLogic, indicating his versatility and leadership capabilities in different settings.
Harish excels in dynamic environments, demonstrating strengths in team building, strategic planning, and rapid adaptation to market demands. His unique blend of technical expertise, business acumen, and entrepreneurial spirit sets him apart as a successful professional in the tech industry.
Highlights
Excited to moderate a session with Eddie Gonzalez, Nir Galpaz and David Wilson on Quality Management for modern CX teams during our #sxlive conference on Wednesday. We will deep dive into the current best practices and how Generative AI is influencing this field. Please sign up here: https://lnkd.in/dDmvku-Y SupportLogic
Thrilled to announce that we at Emtropy Labs are joining SupportLogic. Krishna Raj Raja and team have built an amazing company and we are excited to join the ride.
It has been a great journey for Sujit Sagar and me in building a market leading AI-powered solution for fast growing CX teams. We are eagerly looking forward to helping our current customers explore newer possibilities in addition to exploring the many new opportunities that our combined solutions can leverage.
I'd like to thank all our customers, early adopters and investors who took a chance with us and helped us build something unique. In particular, some of the folks we are thankful to: Prashanth Palakurthi, Travis Metz, Vivjan Myrto and Hyperplane Venture Capital, Vikas Taneja, Bharadwaj Indaram, Swapnil Shah, Nancy Xu, John Capodilupo, Rob May, Sandeep Kumar. J, Kirill Bensonoff, Siva S Kasaraneni, Bharati Amarnani, Rob Goehrke, Richard Smith, Janet Lee, Pramod Gosavi
I shared some of my thoughts here - https://lnkd.in/gk9vttB2
https://lnkd.in/gkdqj8gX
