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Ingvald Smith-Kielland

Director, Product and Service design at Optum

Ingvald Smith-Kielland is an accomplished and award-winning design leader with a strong track record of driving innovation in various industries.

With a passion for crafting exceptional experiences, he has successfully launched over 40 products and services, delivering tangible results for both startups and Fortune 500 companies.

Ingvald has led strategic and creative projects for renowned brands like Intel, PepsiCo, Unilever, SC Johnson, Hamilton Medical, and LG.

His expertise lies in translating complex data, insights, and strategies into profitable business ventures through compelling storytelling, emphasizing the importance of understanding people's needs and balancing design thinking with hands-on implementation.

As a partner at Pull Experience, an LA-based consultancy, Ingvald continues to thrive at the crossroads of innovation and human-centered design.

He is a graduate of the Art Center College of Design, holding a degree in product design, and boasts a collection of international patents and awards.

In addition to his professional endeavors, Ingvald has shared his insights through speaking engagements at prestigious institutions like Harvard, USC, and Pratt, and has actively contributed to the design community through judging awards and mentoring aspiring designers at UCLA.

His skill set spans a wide range of areas including UX research, experience design, service design, co-creation, innovation consulting, entrepreneurship, user-centered design, storytelling, qualitative research, moderation, design management, and business development.

Ingvald Smith-Kielland
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Location

Los Angeles Metropolitan Area