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John Stern

tech support at Apple

John Stern is a Senior Advisor at AppleCare, where he has been providing technical assistance for Apple consumer products since December 2008. Based in the Greater Denver Area, he supports both U.S. and international customers, leveraging his extensive experience in technical support to resolve issues related to Apple's wide range of products.12

In his role at Apple, Stern is responsible for troubleshooting and assisting customers with various technical inquiries, showcasing strong communication and problem-solving skills essential for maintaining high customer satisfaction. His long tenure at Apple reflects his expertise and commitment to the company's service standards.1

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John Stern
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Location

Castle Rock, Colorado