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Josh Ramsey

Partner at Google Specialist

Josh Ramsey is the Founder and Managing Partner at Prosper Revenue Management, a company he established in September 2020. His initiative aims to consolidate revenue management services across various brands, addressing a recognized gap in the industry. With a focus on unlocking new revenue opportunities for clients, he leverages over 120 years of combined experience from his team to enhance revenue streams through innovative products and technology.1

Prior to founding Prosper Revenue Management, Ramsey spent nearly a decade at Hilton, where he held various senior roles, including Senior Director of Customer Experience. During his tenure, he significantly improved team engagement and championed customer-focused innovations that contributed to Hilton being recognized as Fortune's #1 Best Place to Work in 2018 and 2019. His accomplishments at Hilton also included managing a large team and driving substantial revenue growth.1

Ramsey holds an MBA in Finance, Strategy, and Entrepreneurship from Southern Methodist University’s Cox School of Business, and he has a diverse educational background that includes studies at the University of Oxford.1

Highlights

Aug 14 · linkedin

Spent last week at Skamania Lodge in Stevenson, Washington with our Prosper Hotels team.

I have to say, WOW - what an incredible place.

  • 175 acres along the banks of the Columbia River
  • Grand Lodge style architecture that fits perfectly in the rustic Northwest
  • miles of walking trails through the woods
  • 18 holes of disc golf (!)

Finding the right space for our team meeting was critical for facilitating the deep work we were able to do together as a team. And I'm so grateful for the hospitality we received - from the space to the service.

If you are ever in PDX or Skamania County, be sure to stop in.

P.S. Fun fact: In 1969, Skamania County created ordinance 1969-01, a law that banned people from killing Bigfoot, should they ever find it.

Aug 1 · linkedin

Selling hotel rooms isn’t about closing the deal.

Jennifer Kahl from White Lodging gets it.

Instead of being transactional, she takes a holistic approach.

It’s about relationships. Which has helped her team win Hotel of the Year and Sales Team of the Year.

Here’s why it works:

→ Guests remember their experience from the first phone call. → It’s about their entire journey with you. → A memorable experience starts from the first visit to the moment they leave. → It’s easy to sell your hotel when guests always have an amazing experience

They want to come back. They want to tell people.

Are you treating your clients like one-time deals or building lasting relationships?

Related Questions

What inspired Josh Ramsey to start Prosper Revenue Management?
How did Josh Ramsey's experience at Hilton prepare him for his role at Prosper Revenue Management?
What are some key achievements Josh Ramsey has accomplished at Hilton?
How does Josh Ramsey's background in marketing influence his approach to revenue management?
What makes Josh Ramsey's approach to customer experience unique?
Josh Ramsey
Josh Ramsey, photo 1
Josh Ramsey, photo 2
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Experience

Partner at Google Specialist since Sep 2016
Founder / CEO at Strategic Point Marketing since Jun 2009

Education

Studied Marketing and Communications at Southeastern Oklahoma State University, 2002 - 2005. Previously studied Marketing at Southern Nazarene University, 1999 - 2001.

Location

Dallas, Texas, United States