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Josh Ramsey

Founder - Managing Partner of Prosper Hotels - Leaders in Revenue Management - Leadership Dallas 2020

Josh Ramsey is a marketing professional and entrepreneur with extensive experience in the hospitality industry.12 He is the Founder and Managing Partner of Prosper Revenue Management, a company he started in September 2020 to provide comprehensive revenue management solutions across hotel brands.2

Prior to founding Prosper, Josh spent a decade at Hilton in various leadership roles.2 His positions at Hilton included:

  1. Sr. Director - Customer Experience (December 2017 - March 2020)
  2. Corporate Director - Business Development - Customer Experience (May 2016 - December 2017)
  3. Assistant Director - Revenue Management (September 2010 - February 2013)

During his time at Hilton, Josh made significant contributions to team engagement, customer experience, and revenue management.2 He was instrumental in Hilton becoming Fortune's #1 Best Place to Work in 2018 and 2019.2

Josh's educational background includes:

  • Bachelor of Arts in Theology from Criswell College
  • Master's Studies in Philosophy of Mind at the University of Oxford
  • Master of Business Administration from Southern Methodist University - Cox School of Business2

In addition to his professional work, Josh is known for his interest in digital parenting and children's mental health, particularly in relation to social media's effects.1 He emphasizes the importance of parent-child relationships in the digital age and advocates for responsible digital parenting.1

Highlights

Aug 14 · linkedin

Spent last week at Skamania Lodge in Stevenson, Washington with our Prosper Hotels team.

I have to say, WOW - what an incredible place.

  • 175 acres along the banks of the Columbia River
  • Grand Lodge style architecture that fits perfectly in the rustic Northwest
  • miles of walking trails through the woods
  • 18 holes of disc golf (!)

Finding the right space for our team meeting was critical for facilitating the deep work we were able to do together as a team. And I'm so grateful for the hospitality we received - from the space to the service.

If you are ever in PDX or Skamania County, be sure to stop in.

P.S. Fun fact: In 1969, Skamania County created ordinance 1969-01, a law that banned people from killing Bigfoot, should they ever find it.

Aug 1 · linkedin

Selling hotel rooms isn’t about closing the deal.

Jennifer Kahl from White Lodging gets it.

Instead of being transactional, she takes a holistic approach.

It’s about relationships. Which has helped her team win Hotel of the Year and Sales Team of the Year.

Here’s why it works:

→ Guests remember their experience from the first phone call. → It’s about their entire journey with you. → A memorable experience starts from the first visit to the moment they leave. → It’s easy to sell your hotel when guests always have an amazing experience

They want to come back. They want to tell people.

Are you treating your clients like one-time deals or building lasting relationships?

Related Questions

What inspired Josh Ramsey to start Prosper Revenue Management?
How did Josh Ramsey's experience at Hilton shape his approach to revenue management?
What are some key strategies Josh Ramsey uses to boost revenue for his clients?
How does Josh Ramsey integrate customer experience into his revenue management strategies?
What challenges has Josh Ramsey faced in the revenue management industry?
Josh Ramsey
Josh Ramsey, photo 1
Josh Ramsey, photo 2
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Location

Dallas, Texas, United States