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Kazi Jamal-Uddin

System Administrator @ Boca Pharmacy Group | Windows, Linux, VMware, & Security Expert

Kazi Jamal-Uddin is a System Administrator at Boca Pharmacy Group, where he is responsible for overseeing the IT requirements of the organization. He has accumulated over five years of experience in managing, maintaining, and improving technical systems and processes. Jamal-Uddin holds a degree from the University of the People, which has contributed to his expertise in the field of information technology.1

Highlights

Jan 11 · linkedin

As a professional, troubleshooting network performance issues from home involves using more advanced techniques and tools. Here's a detailed approach for diagnosing and resolving network problems remotely: Gather Information: Start by collecting essential information, such as the nature of the issue, when it started, and which devices or applications are affected. If possible, obtain network diagrams and configurations for reference. Remote Access: If you have remote access to your organization's network infrastructure, log in to network devices (routers, switches, and firewalls) and monitoring systems to check for any alerts, errors, or performance statistics. Ping and Traceroute: Use the ping and traceroute/tracert commands to test connectivity and trace the route packets take to reach their destination. This can help identify where network latency or packet loss is occurring. Bandwidth Monitoring: Utilize network monitoring tools like PRTG Network Monitor, SolarWinds, or Wireshark to track bandwidth usage, traffic patterns, and potential bottlenecks. Look for unusual spikes or patterns. Check for congestion: Review the network traffic for signs of congestion. Analyze traffic patterns to identify if specific applications or users are causing excessive traffic. Quality of Service (QoS): Review and adjust QoS settings on routers and switches to prioritize critical applications or services over less important traffic. Firewall and Security: Check firewall logs for any unusual activity or blocked traffic. Ensure that security policies are not overly restrictive and do not cause false positives. Update firmware and software: Verify that all network devices (routers, switches, and firewalls) have installed the latest firmware and software updates. Outdated software can lead to vulnerabilities and performance issues. Check DNS configuration: Verify that DNS settings are correct and that DNS servers respond promptly. Incorrect DNS configurations can lead to slow or failed domain name resolution. VPN and Remote Access: If remote users are experiencing issues, assess the VPN and remote access infrastructure. Ensure it is correctly configured and bandwidth is sufficient. Remote Desktop or SSH: Use a remote desktop or SSH to directly access specific devices or servers to troubleshoot issues. Check logs, configuration files, and services for errors. Packet Capture: If necessary, capture network packets using tools like Wireshark or tcpdump to analyze network traffic at a granular level. Look for anomalies, unusual traffic patterns, or errors. Document Findings: Please make sure to document all your findings, including steps taken, configurations changed, and any relevant logs or outputs. This documentation will be helpful for future reference and sharing with colleagues. Regular Monitoring: Implement continuous network monitoring to catch potential issues before they affect performance, and set up alerts to notify you of anomalies.

Oct 28 · linkedin

I’m happy to share that I’ve obtained a new certification: AWS Certified Solutions Architect - Associate from Amazon Web Services (AWS)!

Related Questions

What specific IT systems does Kazi Jamal-Uddin manage at Boca Pharmacy Group?
How did Kazi Jamal-Uddin transition from structural steel fabrication to IT?
What are some notable projects Kazi Jamal-Uddin has worked on at Boca Pharmacy Group?
What educational background does Kazi Jamal-Uddin have in IT?
How long has Kazi Jamal-Uddin been working as a System Administrator?
Kazi Jamal-Uddin
Kazi Jamal-Uddin, photo 1
Kazi Jamal-Uddin, photo 2
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Location

New York City Metropolitan Area