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Kris Ferreira

Assistant Professor at Harvard Business School

Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit at Harvard Business School.34 She teaches analytics in a variety of Executive Education programs and the Supply Chain Management course in the MBA elective curriculum.14

Ferreira earned a PhD in Operations Research from the Massachusetts Institute of Technology (MIT) and a BS in Industrial and Systems Engineering from the Georgia Institute of Technology.134 In 2023, she was inducted into the Council of Outstanding Young Engineering Alumni at the Georgia Institute of Technology.4 Before her graduate studies, she worked as a supply chain consultant for Alvarez & Marsal and as a project manager for UPS Supply Chain Solutions.34

Much of Ferreira's research focuses on how e-commerce companies can use algorithms to improve revenue management decisions, including pricing, assortment planning, and product ranking.14 She partners with online retailers to design machine learning and optimization algorithms that use data to predict consumer demand and improve decision-making.14 Her research explores how users make decisions with algorithmic input and how to improve algorithmic development and deployment.14

Kris Ferreira’s work has been recognized with several awards and nominations14:

  • M&SOM Best Paper Award (two-time finalist)14
  • M&SOM Best Operations Management Paper in Operations Research Award (finalist)14
  • M&SOM Practice-Based Research Award (finalist)14
  • INFORMS Revenue Management & Pricing Section Practice Award (two-time finalist)14
  • INFORMS Innovative Applications in Analytics Award (winner)14
  • POMS Junior Scholar Paper Competition Prize from the College of Behavioral Operations (two-time finalist)4
  • INFORMS Best Working Paper Award from the Behavioral Operations Management Division (finalist)4

Professor Ferreira has also published numerous journal articles and working papers4:

  • "Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation" in Management Science4
  • "Market Segmentation Trees" in Manufacturing & Service Operations Management4
  • "Demand Learning and Pricing for Varying Assortments" in Manufacturing & Service Operations Management4
  • "Learning to Rank an Assortment of Products" in Management Science24

She has also contributed to several case studies and teaching materials, including "ReUp Education: Can AI Help Learners Return to College?" and "Drizly: Managing Supply and Demand through Disruption".45

Highlights

Jan 19 · hbs.edu
Kris Johnson Ferreira - Faculty & Research - Harvard Business School
Kris Johnson Ferreira - Faculty & Research - Harvard Business School
Dec 1 · hbs.edu
Drizly: Managing Supply and Demand through Disruption
Nov 10 · cmuinforms.org
Academic Speaker Series - Kris Ferreira
Academic Speaker Series - Kris Ferreira

Related Questions

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Kris Ferreira
Kris Ferreira, photo 1
Kris Ferreira, photo 2
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Location

Boston, Massachusetts, United States