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Krzysztof Szymanski

Head of CRM @Taxfix

Krzysztof Szymanski is the Head of Customer Lifecycle and CRM at Taxfix, a Berlin-based company specializing in simplifying tax filing through its mobile-first application. With over a decade of professional experience, Szymanski focuses on building customer retention strategies and fostering trust through personalized communication and user-centric approaches. He emphasizes the importance of relationships in CRM, leveraging tools like audience segmentation and feedback surveys to enhance user engagement and loyalty.14

Previously, he has also been associated with other roles in CRM and customer experience, showcasing his expertise in digital marketing and lifecycle management.34 His LinkedIn username is krzysztofszymanski89.23

Highlights

Aug 15 · linkedin

I’m happy to announce that I've joined Prematch on their mission to create the world’s largest platform for non-professional football! 🏆

In my new role as Head of Platform Management, I’ll be dedicated to enhancing the user experience across all touchpoints, making sure that every footballer in our community enjoys a seamless and impactful journey with Prematch.

I’m looking forward to contributing to the growth of a platform that will revolutionize football industry ⚽️

Time to change the game! 💥

Oct 18 · linkedin

Had a great time at The BIG Handshake (TBH) event in Amsterdam, where industry experts in Loyalty and Retention came together to share insights and strategies. 🌟

I had a pleasure to moderate a panel and hosting a workshop on paid subscription schemes with Sakeb Rashid, Aleks Kaczmarek, Adam B. & Simon Jamieson.

Big thanks to the organizers Hadie and Costas Perkas for putting together such an informative and engaging event! 🙏

Related Questions

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How does Krzysztof Szymanski view the importance of relationship-building in CRM?
What are the main challenges Krzysztof faces in his role at Taxfix?
Krzysztof Szymanski
Krzysztof Szymanski, photo 1
Krzysztof Szymanski, photo 2
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Location

Berlin Metropolitan Area