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Luke Fryer

CEO & Founder at Harri - Positively disrupting the future of frontline work

Luke Fryer is the Founder and CEO of Harri, a workforce management platform designed for the hospitality industry. With over 15 years of experience in hospitality entrepreneurship, he has built a career focused on solving labor challenges in service-driven sectors.

Professional Background

  • Harri (2011–Present): Fryer founded Harri to address talent acquisition, scheduling, and employee engagement in hospitality. The platform now serves over 24,000 restaurant and hotel locations globally, managing 4 million employees.16
  • wagamama (2002–2013): He secured the Australian franchise rights for wagamama, expanding it into one of Australia’s fastest-growing companies.15
  • Contemporary Asian Concepts (2007–2014): Provided strategic guidance to emerging food and beverage brands.1
  • Early Career: Opened Australia’s first Burger King franchise at age 22.25

Education

  • Bachelor of Business Administration (BBA) in International Business from the University of Technology, Sydney.3

Key Contributions

  • Industry Innovation: Harri consolidates workforce management tools (e.g., scheduling, compliance) into a single platform, reducing reliance on fragmented solutions.56
  • Market Impact: Under his leadership, Harri has raised $73M in funding and serves clients like McDonald’s UK and Subway.46

LinkedIn Profile

  • Username: luke-fryer-bab95b13.3
  • Location: New York, NY.3

Fryer’s career reflects a blend of entrepreneurial drive and industry-specific expertise, positioning him as a leader in hospitality technology.156

Highlights

Sep 28 · linkedin

Supercharged and sensational - our new Talent Acquisition UI has arrived!

Our customers and their employees expect the very best from Harri. That means every so often, we have to strip our products back down to the studs and deliver better-performing, highly engaging interfaces that delight our clients and their teams.

That’s exactly the approach we took with our Talent Acquisition suite recently, ensuring a seamless, best-in-market user experience at every step.

Starting last week, all Harri customers got to activate our fully refreshed UI!

Going far beyond just a cosmetic makeover, this complete redesign makes hiring intuitive, familiar, and highly efficient - giving managers time back to do more of what they love.

Aug 24 · linkedin

Reducing workload for our frontline managers is a win for their experience and your business.

Streamlining the hiring process is a great place to start…imagine if in just 3 clicks, your new hires could be ready for their first day…queue Carri Onboarding!

Carri is Harri’s AI-powered super-sibling, a key feature of our Talent Acquisition platform. She turns applications into conversations and to date, her focus has been on streamlining applications, screening, and interviews. 

We’re now adding mobile onboarding and WOTC screening to her capabilities to reduce time-to-hire even more, allowing managers to leave the administrative grind behind.

By giving managers hundreds of invaluable hours back annually, they’ll finally have more time on the floor to focus on what matters most: their team and their customers. A great win for the industry!

Related Questions

What inspired Luke Fryer to start Harri?
How did Luke Fryer's experience at wagamama influence his approach at Harri?
What are some key innovations introduced by Harri under Luke Fryer's leadership?
How has Harri's workforce management suite impacted the hospitality industry?
What challenges did Luke Fryer face when scaling Harri?
Luke Fryer
Luke Fryer, photo 1
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Location

New York, New York, United States