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Mads Fosselius
CEO & Co-founder @ Dixa
Mads Fosselius is a business leader and entrepreneur dedicated to creating stronger connections between companies and customers. With a background in management, innovation, and business development, Mads envisions a world where businesses and customers interact like friends, fostering appreciation and loyalty. He holds a Master's degree in Management of Innovation & Business Development and a Graduate Diploma in Business Administration, with a focus on International Management, Economics, Marketing & Advertising. Mads has a solid educational foundation, including studies in Business Administration and Management.
Highlights
As the landscape of customer experience continues to shift beneath our feet, it's the innovators and forward-thinkers who not only endure but thrive. AI is reshaping our world, and at #DixaConnect London 2024, we're diving deep into the revolution. 🚀
Join me and an impressive lineup of industry leaders as we explore the future of CX in a Human+AI-driven era:
🌟 Anuj Arora, Vice President, Solutions & Strategy at Ada 🌟 Chandni B., Global Head of Member Happiness at Beauty Pie 🌟 Isobel Mills, Director of Customer Delight at Bloom & Wild 🌟 Jade Roberts, Head of CX at Monica Vinader Ltd 🌟 Julietta C., Head of Product and CX at Heights 🌟 Naomi Rankin, Global Customer Care Manager at LUSH 🌟 Natasha Ratanshi-Stein 🏄🏼♀️, Founder at Surfboard 🌟 Rhys Howells, Head of Customer Service at Rapha 🌟 Shamas Aziz, seasoned Community Leader with experience from Selfridges and Ocado Group 🌟 Siobhan Taylor, expert Head of Customer Services with experience from Mindful Chef | B Corp and HelloFresh ...and more!
We're not just following the trends – we're setting them. This event is where the best minds in CX come together to challenge the status quo and redefine what's possible. 💡✨
Don't miss your chance to be at the forefront of the CX transformation. See you there! 👇 https://lnkd.in/d8ccVwNa
📅 17th April 2024, 12 noon - 5 pm 📍 Old Sessions House, Farringdon, London
#customerservice #custom #customerexperience #cs #cx #AI #CXleaders
Are you joining us? I’m thrilled to meet CX leaders in London in just 2 weeks! 🚀🇬🇧
Join me on April 17th for a dynamic journey through the transformation of customer service🌟 We'll explore the revolutionary power of AI 🤖 in reshaping our industry, transforming customer service from just a cost center to a dynamic value center.
Let's dive deep into how Human + AI combine to redefine service excellence and foster Customer Friendship™, driving brand loyalty and revenue growth at an unprecedented scale. Ready to experience the transformation and lead the charge in customer service innovation? 🚀😊
Secure your spot now! 👇 https://lnkd.in/dSrnt3hS
#customerservice #customerexperience #cs #cx
