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Manoj Joshi
Service Delivery Manager - Infra/ security
Manoj Joshi is an IT infrastructure and service delivery professional with over 14 years of experience delivering value to organizations. With a broad range of competencies in strategic management, he has a proven track record of driving new IT initiatives, designing corporate infrastructures and achieving organizational objectives. He has expertise in delivery and account management, managing global portfolios, and implementing business growth strategies. His skilled program lifecycle management includes activities such as business function study, project scoping, risk management, and execution control. His proficiency extends to program costing, resource allocation, and scheduling, with a focus on mentoring and motivating others to achieve optimal productivity. His experience is extensive, having actively participated in multiple projects involving data centre transformation, global IT infrastructure implementation/transformation, and network design and architecture.
Manoj's educational background includes a Master of Management Studies in Business, Management, Marketing, and Related Support Services at RGIT and a Bachelor of Commerce in Accounting and Business/Management at Valia College of Commerce.
During his career, he has held several key roles at established organizations. He was formerly Senior Service Delivery Manager at Harman Connected Services, where he contributed to the business growth and delivery implementation. Previously, he was the Senior Manager at Integration International, where he played a vital role in carrying out study & analysis of Solution Design & Proposal Development. Prior to this role, he was the Geo Head - Network Operations at CapGemini Consulting, Manager Operations at Orange Business Services, Unit Manager at Mphasis, and Network Engineer at Solution Computer.
Highlights
🚀 Join Our Team - Incident Manager & Major Incident Manager (ITIL Expert) - Pune 🚀
Are you a seasoned ITIL expert with 5-7 years of experience in incident management? We're looking for passionate individuals to join our team in Pune and make an impact in the world of IT service management!
About the Role:
As an Incident Manager or Major Incident Manager, you'll play a pivotal role in ensuring the seamless operation of our IT services. Your expertise in ITIL best practices will be instrumental in handling and resolving critical incidents effectively, minimizing downtime, and enhancing the overall reliability of our IT systems.
Requirements:
5-7 years of experience in IT incident management. Strong knowledge of ITIL framework. Excellent problem-solving skills. Effective communication and leadership abilities. If you're ready to take your career to the next level and be part of a dynamic team, we want to hear from you! Send your resume to [email protected]
#ITJobs #ITIL #PuneJobs #incidentmanager
We are looking for Desktop Support resource for our Australia Site, if you have any reference do share
Skill : Desktop/laptop, Active Directory, SCCM, Qualys etc Location: Melbourne - onsite (only Local Candidate) Compensation: as per Industry standard
