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Marcelo Almeida

Personable Apple Support Specialist with 15+ years of customer advocacy and team problem-solving experience.

Marcelo Almeida is a personable and experienced Informa.on Technology Manager and Apple Support Specialist with over 15 years of expertise in customer advocacy and team problem-solving.

He pursued his Bachelor's Degree at Northeastern University and also studied Media and Communication at Bunker Hill Community College.

Marcelo has a diverse professional background, having worked in various roles such as Information Technology Specialist at Alma Music and Audio, Information Technology AV Specialist at University of California San Diego, Apple Specialist at Apple, Senior Hardware Support Engineer at ServiceNow, and System Analyst IV and IT Manager at Bunker Hill Community College.

He also has experience outside the IT field, having worked as a Guest Service Representative at the Museum of Science, Boston, and as a Special Education Assistant and ESL Program Instructor at Acton Boxborough Regional School District.

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Location

San Diego, California