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Marco Novaira

Global Lead Customer Success and Operations @Harbiz - SaaS - Growth - Retention & Engagement - Engineer @UCC

Marco Novaira is a result-driven Industrial Engineer with a strong technical foundation and experience in customer-facing roles within the technology industry.

He excels in managing and owning different stages of the customer journey, focusing on efficiency, revenue, and customer health.

Marco Novaira aims to further his career in customer-facing teams, where he can leverage his skills to enhance customer experience and drive overall success.

His educational background includes studying Mechanics at Instituto Técnico Salesiano Villada, Industrial Engineering at Universidad Católica de Córdoba, and Retention + Engagement at Reforge.

Marco Novaira has held key positions such as Global Lead Customer Success and Operations at Harbiz, Head of Customer Success at Digifianz, and Manager and Business Developer at Wibond (YC W22).

He has also gained experience as a Sales Ops Intern at LafargeHolcim, Logistics Operator at Talley's Group Limited, and Team Leader at EASTPACK LIMITED.

Marco Novaira
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Location

Madrid, Community of Madrid, Spain