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Markus Kempkes

Head of Customer Outcomes EMEA Central at ServiceNow

Markus Kempkes is a seasoned professional currently serving as the Head of Customer Success EMEA Central at ServiceNow.5 He has extensive experience in leadership roles within the technology and consulting sectors.

Key points about Markus Kempkes:

  1. Career Progression:

    • Started his current role at ServiceNow in January 2024.5
    • Previously led the Professional Services team in Germany at ServiceNow for nearly 5 years.1
    • Held leadership positions at KPMG, including Partner and Managing Director roles.1
    • Worked at Microsoft Deutschland GmbH as Services Sales Manager and Practice Manager.1
  2. Expertise:

    • Specializes in SaaS and digital transformation.2
    • Known for his customer-centric approach and ability to drive business outcomes.
    • Experienced in strategic partnerships and offshore outsourcing.1
  3. Education:

    • Completed an Executive Transition Program at ESMT European School of Management and Technology.1
    • Studied Informatik (Computer Science) at TU Berlin.1
  4. Leadership Style:

    • Described as an inspiring leader who can bridge strategy and technology.4
    • Focuses on guiding teams towards common goals without micromanaging.4
  5. Industry Insights:

    • Recognizes the challenges in the IT labor market, including talent shortages.3
    • Advocates for reskilling and looking beyond traditional IT sectors for talent.3

Markus Kempkes is known for his strategic thinking, customer success focus, and ability to navigate the rapidly evolving technology landscape.

Highlights

The global partnership between KPMG and ServiceNow provides an ...
The global partnership between KPMG and ServiceNow provides an ...
May 1 · xing.com
Markus Kempkes - Head of Customer Outcomes Germany - XING
Markus Kempkes - Head of Customer Outcomes Germany - XING

Related Questions

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Markus Kempkes
Markus Kempkes, photo 1
Markus Kempkes, photo 2
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Location

Berlin Metropolitan Area