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Mary Lee

Manager, Dispute Resolution

Mary Lee is a versatile team player with a strong cross-functional competency in various areas such as contract negotiation, legal compliance, project management, business development, operational and strategic planning, budgeting, finance, and cost containment. She excels in training and mentoring, as well as in managing customer and vendor relations. Mary has successfully led cross-functional teams in efficiently resolving customer disputes and reducing bad debts, resulting in resolving $35 million in disputes within just 12 months. She has spearheaded, promoted, and implemented innovative workflow efficiency and revenue growth programs like MVT, process and contract management systems, leading to significant cycle time reduction, streamlined pre-order workflow, increased sales productivity, and improved customer delivery. Mary has also undertaken various special projects, contributing significantly to developing new revenue and margin opportunities in technical product lines through detailed contractual research, profitability studies, and IT development. Additionally, she has managed and mentored a team of 6 contract administrators, elevating their skill sets to senior analyst levels through product education, process improvement initiatives, and fostering special project opportunities.

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Location

Greater Denver Area