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Matt Proch-Wilson

Senior Director, Corporate Strategy at PetSmart

Professional Background

Matt Proch-Wilson is a highly accomplished corporate strategist currently making significant strides at PetSmart as the Senior Director of Corporate Strategy. Leading a specialized SWAT team of Corporate Strategists, Matt employs management consulting-style expertise to foster both top-line growth and enhance bottom-line efficiency within the organization. His contributions are pivotal in steering PetSmart's transformation into a robust omni-channel growth company. Under his leadership, the team focuses on innovative strategies that not only respond to but anticipate the dynamic needs of the pet retail industry.

Before joining PetSmart, Matt held the position of Director in both Corporate Strategy and Corporate Development at Staples, where he played a critical role in shaping the company's growth through strategic acquisitions and partnerships. He navigated the company through a transformative phase as it moved towards a B2B distribution-focused model. His successful initiatives included acquiring regional office supply dealers to strengthen Staples' market presence in underserved areas and forging a strategic partnership with Managed by Q, a service provider platform tailored for office managers. These efforts significantly contributed to both top and bottom line growth, showcasing his ability to align corporate strategy with actionable investment initiatives.

In tandem, Matt's background also includes a substantial tenure at Deloitte Consulting, where he served as a Manager within the Customer and Marketing Strategy practice. His expertise in customer strategy and customer experience has made him a go-to professional for organizations seeking to recalibrate their operations to more effectively address customer needs. His projects spanned a wide range of strategic focus areas including enhancing advanced analytics capabilities, developing comprehensive engagement platforms, and creating strategic visions for new retail experiences, all aimed at elevating customer satisfaction and retention.

Education and Achievements

Matt's academic credentials are a testament to his commitment to excellence in business and economics. He earned his Bachelor's degree in Economics, with Distinction, from McGill University, a prestigious institution known for its rigorous academic standards. Following this, he achieved his Master of Business Administration (MBA) from the Tuck School of Business at Dartmouth College, where he was recognized as a Tuck Scholar, placing in the top 10% of his class. His educational background has provided him with a solid foundation in economic theories and business management principles, which he applies in his daily work.

Notable Achievements

Throughout his career, Matt has demonstrated a passion for redefining customer experiences and corporate strategies. His work at Staples involved significant product and service enhancements aimed at evolving business models and engaging new customer bases. While at Deloitte Consulting, he was instrumental in improving customer retention rates through advanced predictive analytics, developing a more customer-centric business strategy, and implementing innovative processes that optimized in-store customer service experiences. His expertise in operations and project management further complements his strong strategic insight, making him a respected leader in his field.

Matt Proch-Wilson’s career story is one of continual growth, strategic innovation, and a commitment to enhancing the effectiveness of the organizations he has served. As PetSmart continues on its journey of omni-channel growth, Matt remains at the forefront, consistently driving initiatives that have a lasting impact on the company’s success and on the pet retail industry as a whole.

Related Questions

How did Matt Proch-Wilson contribute to PetSmart's transformation into an omni-channel growth company?
What specific strategies did Matt implement at Staples to enhance corporate development and growth?
In what ways did Matt’s experiences at Deloitte Consulting shape his approach to customer strategy?
How has Matt Proch-Wilson’s education at the Tuck School of Business influenced his career in corporate strategy?
What innovative initiatives did Matt lead at Staples during his tenure that made a significant impact on top-line growth?
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Location

Phoenix, Arizona, United States