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Michael Morgan

Michael Morgan is a user experience (UX) researcher currently working at Twitter, where he focuses on user research methodologies and strategies to enhance user interaction with the platform. His professional background includes over 20 years in IT, transitioning from roles such as engineer and business analyst to his current specialization in UX research, which he has pursued for the last decade.1

Education and Expertise

Morgan holds a Bachelor's degree in Creative Writing from Binghamton University, an MBA in Finance and Strategy from NYU Stern, and a Master's degree in Human-Computer Interaction from Iowa State University. His extensive experience encompasses various UX topics including research methodology, UX strategy, and innovation.13

Contributions and Publications

He has contributed to several industry publications, sharing insights on UX research through articles in platforms like UXmatters and UX Mastery. His work often emphasizes the importance of understanding user behavior through observational studies and usability testing.12

Professional Journey

Before joining Twitter, Morgan worked in various capacities that honed his skills in user research. He has been recognized for his detail-oriented approach and creativity in addressing complex user experience challenges.3 Additionally, he is known for his engagement with the UX community, sharing knowledge on best practices for user research moderation.4

Overall, Michael Morgan's role at Twitter reflects his commitment to improving user experiences through rigorous research and analysis.

Related Questions

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Michael Morgan
Michael Morgan, photo 1
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Location

San Francisco Bay Area