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Mike Gathright

Customer Experience Executive | Board Member | Transformation Leader

Mike Gathright is a senior executive at Hilton, currently serving as the Senior Vice President of Customer Excellence and Innovation.123 He is based in the Dallas-Fort Worth Metroplex and has a strong professional background in the hospitality industry.

Professional Background:

  • Works at Hilton, focusing on customer experience and digital innovation4
  • Graduated from Baylor University's Hankamer School of Business1
  • Actively involved in Hilton's leadership and strategic initiatives

Recent Professional Activities:

  • Attended the Hilton EMEA Leadership Conference in Dubai in October 20242
  • Leads initiatives to "spread the light and warmth of hospitality" through innovative digital experiences34
  • Participated in Hilton's global "Travel with Purpose Week" in October 20235

Additional Insights: Gathright is passionate about humanizing digital customer experiences and has been instrumental in driving innovative approaches to customer service at Hilton. His LinkedIn posts reflect a commitment to team development, purpose-driven hospitality, and technological innovation in the customer experience domain.

Interestingly, he also has a connection to Storyline Church as a Lead Teacher, suggesting a diverse professional background.6

Related Questions

What are some of the innovative projects Mike Gathright has led at Hilton?
How has Mike Gathright contributed to Hilton's Customer Excellence initiatives?
What was the highlight of the Hilton EMEA Leadership Conference for Mike Gathright?
How does Mike Gathright incorporate hospitality into digital experiences?
What is Mike Gathright's role in Hilton's Travel with Purpose Week?
Mike Gathright
Mike Gathright, photo 1
Mike Gathright, photo 2
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Location

Dallas-Fort Worth Metroplex