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Nichole Mace

Product, PLG, AI, and UX leader

Nichole Mace is a seasoned product leader currently serving as the SVP of Product, User Experience at Pendo.io.12 She has extensive experience in product management, with a focus on SaaS and product-led growth businesses.4

Career Highlights

  • VP, Product Growth at Pendo.io (January 2022 - Present)1
  • Previously held roles at LogMeIn, BevSpot, Quilt, and Zipcar1
  • Over 20 years of experience in product management, starting her career at age 233

Expertise

  • Specializes in product-led growth (PLG) strategies35
  • Focuses on developing self-serve, "no-touch" product offerings4
  • Passionate about usability testing and customer interviews5
  • Advocates for iterative development incorporating customer feedback5

Current Responsibilities

At Pendo, Nichole leads:

  • Product Growth initiatives
  • Design and research
  • Education and training
  • Development of new products, including an AI product3

Education

  • MBA from Babson College
  • BSBA from the University of Delaware1

Nichole is known for her dedication to creating delightful user experiences and guiding users from their "aha" moment to realizing real value in products.4

Highlights

Nov 14 · linkedin

Today we are launching our AI for Product Management Course at Pendo - yes I have a few chapters in there! It is a great way to get up to speed quickly on what to consider as a PM as you begin your AI product managment journey. https://lnkd.in/gKyss-7e. #pendo #ai

May 22 · linkedin

I’m happy to share that I’ve obtained a new certification: Product Analytics Certification from Pendo.io!

Related Questions

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Nichole Mace
Nichole Mace, photo 1
Nichole Mace, photo 2
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Location

Newtonville, Massachusetts, United States