Suggestions
Orlando Edwards
Technology leader in Platform Systems, Artificial Intelligence, Digital Media | ex-Verizon | ex-Comcast | ex-Apple [All thoughts and opinions are my own].
Professional Background
Orlando Edwards is a highly skilled technology product and people leader with a remarkable 15+ years of experience in the industry. Throughout his career, Orlando has exemplified a strong commitment to innovation and excellence, contributing to both start-ups and established Fortune 500 companies. His extensive background in building products from the ground up (0-1) and managing globally dispersed teams in operations, engineering, and design underscores his adaptability and leadership. Orlando’s expertise transcends various industries, encompassing media-tech, artificial intelligence and machine learning (AI/ML), telecom, and enterprise platform ecosystems.
Orlando's work has not only been impactful but groundbreaking, guiding initiatives that have led to considerable operational efficiencies and substantial financial gains. He has played pivotal roles in programs that have driven annual recurring sales exceeding $1 billion and realized significant cost savings of over $100 million in contact center operations. His broad spectrum of experience in product management has made him a valuable asset in any organization he collaborates with.
Education and Achievements
Orlando proudly holds a Master of Business Administration (MBA) in International Business/Trade/Commerce from the prestigious Jack Welch Management Institute. This advanced education has equipped him with the analytical and strategic skills necessary for navigating the complex landscape of global business.
Additionally, Orlando earned a Bachelor of Arts (BA) in Film and Media Arts from Temple University. This foundation in media arts not only reflects his creative proficiency but also enhances his approach to product management in tech environments, where storytelling and design are crucial.
Career Milestones
Orlando's career trajectory includes several key positions that illustrate his evolution as a leader in technology product management. He began as a Program Manager at Time Warner Cable, where he oversaw video distribution services. His early experiences laid the groundwork for his transition into more advanced roles.
Following his work at Time Warner, Orlando served as Product Manager for Content Partnerships and Engagement at Sharp Electronics Corporation USA. Here, he honed his skills in understanding market demands and creating engaging content experiences for Smart TV consumers.
His journey continued at Deluxe Entertainment Services Group, where he assumed the role of Director, Client Technical Solutions. In this capacity, he led initiatives focused on delivering tech solutions that meet client needs and enhance service delivery.
Orlando's tenure at Comcast as a Program Manager further solidified his reputation as a forward-thinking leader in the tech space. His experience managing product lines focused on customer experience (CX) laid the foundation for his subsequent work as Product Manager for AI/ML Systems at Verizon.
At Verizon, Orlando took on multiple influential roles, including Product Manager for AI/ML Tools & Design Systems and Program/Product Manager for Enterprise CX. These positions allowed him to drive innovative solutions in AI and machine learning while addressing customer experience challenges in telecommunications. With each step, Orlando has demonstrated an exceptional ability to bridge the gap between technology and user experience, making him a sought-after leader in the tech industry.
