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Parag Vansh
Technology Executive || Advisor & Investor || ex-Google, ex-Stripe, ex-HashiCorp
Parag Vansh is a dedicated professional with a strong focus on customer enablement, technology implementation, and driving business and technical success.
He holds a B.Sc. in Computer Science with a specialization in Software Engineering from the University of Toronto.
With an extensive professional background, Parag Vansh has held key roles in several prominent organizations, showcasing his expertise and leadership in various domains.
His experience includes serving as Co-Founder & Managing Partner at Next Orbit, Strategic Advisor at OpsLevel and Octopus Deploy, and Customer-Led Growth Advisor at Catalyst Software.
Parag Vansh has also worked as Vice President & Global Head of Customer Success, Professional Services, Support at Teleport, demonstrating his strategic insights and customer-centric approach.
His career highlights feature roles such as Head of Strategic Customer Success at HashiCorp, Director of Customer Success at HashiCorp, Head of Customer Engineering at Stripe, and Strategic Advisor at Bitstrapped.
Furthermore, Parag Vansh has held significant positions at tech giants like Google, where he was the Head of Professional Services for Google Cloud, and VMware, as the National Practice Manager for Professional Services.
His career journey includes roles such as Senior Program Manager on the BB Cloud Platform at Research In Motion (now BlackBerry) and Senior Consultant & Project Manager in Global Business Services at IBM, portraying his diverse skill set and industry knowledge.
Highlights
https://lnkd.in/gH8jWBeu
Sharing this opportunity to join an incredible, fast-growing startup! Let me know if you are interested!
#devtools #startup #customersuccess #csm
I met this week with over 100 revenue leaders from companies like Salesforce, Zoom, Airtable, Toast, and many more. We agreed, 2023 has to be the year of customer success, and customer-led growth.
Here are our top three takeaways :
1️⃣ Customers are your most valuable asset to revenue growth - embracing customer retention, expansion, and advocacy will be your #1 growth engine in 2023.
2️⃣ Sales and Customer Success must work together as a unified team mutually responsible for shared revenue goals and delivering a seamless customer experience.
3️⃣ Implement, track, and optimize a CSQL (Customer Success Qualified Lead) process as part of your pipeline strategy to identify and manage opportunities within the existing customer base.
If you want to learn more about Customer-Led Growth, see the link in comments below 👇
Thank you to the Catalyst Software team, Edward Chiu (CEO) and Kevin Chiu (COO) for bringing this community together to rethink customer success!
#customersuccess #sales #customerledgrowth #clg
