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Piers Dickinson
Head of CSL Group Digital Communications & Brand Management
Professional Background
Piers Dickinson is a distinguished leader in the field of digital marketing and communications, possessing extensive experience that spans multiple sectors within large global enterprises. Currently, Piers serves as the Head of CSL Group Digital Communications & Brand Management at CSL Limited, one of the world's top biotech companies. With operations in over 70 countries and a workforce of more than 25,000 employees, CSL Limited, also known as CSL Behring in many regions, is committed to delivering life-saving medicines and therapies for serious medical conditions such as hemophilia and immune deficiencies.
With deep expertise in driving digital transformation, Piers has successfully built and enhanced digital marketing capabilities, greatly influencing the organizational change necessary for larger corporate frameworks to thrive in a rapidly evolving digital landscape. His notable career includes pivotal roles like the Head of Global Digital Communications at CSL, where he developed strategies that effectively bridged gaps between marketing, technology teams, and corporate functions. This breadth of experience reveals Piers as a trusted player-coach and consultant who embodies the spirit of collaborative innovation.
Before his tenure at CSL, Piers was deeply involved with DuPont, where he held positions such as the Digital Center of Excellence Leader and Global Digital Marketing Leader. His extensive work in advancing digital strategies at DuPont showcased his ability to drive change and implement effective marketing solutions within complex organizations.
Additionally, Piers’s professional journey also includes significant contributions to BP, where he held various roles including Global Manager of Internet Marketing, Project Leader for a global internet project, and eBusiness Projects Manager. Here, Piers demonstrated his capability in harnessing the potential of digital platforms to reach broader audiences and enhance corporate branding strategies. He also contributed his talents as a Trade Marketing Manager and Marketing Communications Manager within BP's collaboration with ExxonMobil.
Education and Achievements
Piers Dickinson’s academic credentials are a testament to his commitment to continuous learning and professional growth. He holds a Master of Arts (MA) in Marketing from Kingston Business School, where he honed his skills in marketing strategy, consumer behavior, and brand management. In addition to his MA, Piers earned a Bachelor of Science (BSc Honors) degree in Sociology from Kingston University, providing him with a strong foundation in understanding social dynamics and the human elements of marketing.
Piers further elevated his leadership capabilities by completing an Executive Leadership Course tailored for BP at the prestigious Northwestern University’s Kellogg School of Management. This advanced training equipped him with strategic insights and leadership skills critical for steering large teams and fostering innovation in a dynamic business environment.
Notable Achievements
Throughout his career, Piers has made remarkable strides in digital marketing and communications. His ability to navigate through and implement organizational change within multinational corporations has earned him recognition as a thought leader in digital strategy and brand management.
At CSL, Piers is crucial in reinforcing the brand's commitment to providing life-saving medicines and vaccines, thereby enhancing the company’s reputation on a global scale. His work directly impacts how CSL communicates with its global audience, aligning digital communications with the company’s core mission of saving lives. With his strategic insights and leadership, Piers ensures that CSL remains a leader in providing critical healthcare solutions while fostering brand loyalty.
Additionally, during his time at DuPont, Piers was instrumental in developing a Digital Center of Excellence, which established best practices and innovative digital marketing solutions that optimized the company's outreach and engagement with customers. This initiative showcased his capacity to drive measurable results and create collaborative frameworks that benefit large organizations.
Piers’s previous experience at BP includes overseeing key internet marketing projects that significantly advanced BP’s digital reach and engagement, integrating innovative technology solutions that improved performance metrics across the board.
As a dual citizen of the US and Europe, Piers possesses a globally minded outlook that has enabled him to adapt to varying cultural contexts within his work. His international exposure enriches his perspective on creating effective marketing strategies that resonate across diverse populations.
In summary, Piers Dickinson is a respected expert in digital marketing and communications, consistently leveraging his extensive knowledge and experience to elevate brand strategies at CSL Limited and beyond. His career trajectory reflects a commitment to excellence and innovation within the ever-evolving landscape of the biotechnology sector.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.