Sign In

Rafael Antonio Robert

Vice President Customer Experience & Capabilities at Optum

Rafael Robert is a senior strategy, development, and customer experience leader, known for driving innovation and operations that deliver consistent results. Holding a Master's degree in Counseling Psychology, he leverages his unique skillset to create behavior-based solutions, research consumer insights, and develop effective leaders. With a proven track record of leading significant operational and customer service turnarounds and developing innovative market strategies, Rafael focuses on putting customers first, cultivating talent, and leading teams passionately to ensure great culture and improved customer experiences. He has held leadership positions in various companies, including Optum, Thrivent, and ADP, and has worked as a counselor, a research development project manager, and a social services coordinator at Health Care for the Homeless.

Highlights

Leaf phenology as one important driver of seasonal changes in ... - BG

Related Questions

What are Rafael Robert's main responsibilities at Optum?
How did Rafael Robert transition from consulting to his current role at Optum?
What specific projects has Rafael Robert led at Optum?
What is Rafael Robert's educational background?
How has Rafael Robert's work impacted customer experience at Optum?
Rafael Antonio Robert
Rafael Antonio Robert, photo 1
Rafael Antonio Robert, photo 2
Add to my network

Location

Greater Minneapolis-St. Paul Area