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Rushit Gandhi

Service Desk Analyst

Rushit Gandhi is an accomplished IT professional with a meticulous and proactive approach to IT management. With a strong background in system integration, network maintenance, and IT support, he excels in implementing application rollouts, upgrades, and providing Level 1 & 2 help desk support.

His technical expertise spans across various areas including Windows Server 2019 deployment and administration, Windows 10, Windows 7, MAC, Linux, routers, switches, network printers, Vmware, Citrix, Hyper V, JIRA, ServiceNow, ConnectWise, Heat, Astea, TeamViewer, SolarWinds, Wireshark, FM Audit, O365 suite administration, Microsoft Exchange administration, Salesforce, and more.

Rushit's proficiency extends to Network Protocols, TCP/IP, Domain Controller, DNS, DHCP, Firewalls, Routing, Windows Server Active Directory, File permissions, User accounts, file and printer sharing, ITIL framework, AWS, and MS Azure.

His educational background includes a Certificate IV in Information Technology and Information Technology Networking from TAFE NSW, along with a Bachelor of Commerce (BCom) in Finance from Gujarat University.

With a robust professional history, Rushit has held roles such as Service Center Analyst at Interactive, Service Desk Technician at Vision Investment Consultancy, Automation Specialist at Ricoh Australia, Technical Service Representative at CSG Limited, Help Desk Technician at Information Management Integration Pty Ltd, Machine Technician at Campbell Arnott's and Tutto Pasta, as well as IT Helpdesk Support at Safal Infotech.

Rushit Gandhi
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Location

Epping, New South Wales, Australia